6.Error Code (Cont.)

 

Error code

Problem

What to do

 

 

 

 

 

2D40

Failed to convert image

Turn the power OFF and then back ON. Retry the scan. If the

 

 

file format

error still occurs, contact your service representative.

 

 

 

 

 

2D60

Failed to copy file

Turn the power OFF and then back ON. Retry the scan. If the

 

 

 

error still occurs, contact your service representative.

 

 

 

 

 

2D62

Failed to connect to

Check destination path.

 

 

network destination.

Make sure that the network path is correct, and retry the scan. If

 

 

Check destination path.

the error still occurs, ask your administrator to confirm whether

 

 

 

the IP address or path of the server is correct. Also make sure

 

 

 

that the server is operating properly.

 

 

 

 

 

2D63

Specified network path

Make sure you specify correct network folder and retry the scan.

 

 

is invalid. Check desti-

 

 

 

nation path.

 

 

 

 

 

 

2D64

Logon to file server

Make sure you specify correct user name and password to

 

 

failed. Check username

logon the file server and retry the scan.

 

 

and password.

 

 

 

 

 

 

2D65

There are too many

Delete the data in the local storage folder in the equipment and

 

 

documents in the folder.

retry the scan.

 

 

Failed in creating new

 

 

 

document.

 

 

 

 

 

 

2D66

Failed to process your

Delete the data in the local storage folder in the equipment and

 

 

job. Insufficient storage

retry the scan.

 

 

space.

 

8

 

 

 

2D67

FTP service is not

Ask your administrator whether the FTP service is configured

 

available.

correctly.

 

 

 

 

 

2D68

File sharing service is

Ask your administrator whether the SMB protocol is enabled.

 

 

not available.

 

 

 

 

 

 

2DA8

The HDD is running out

Delete the unnecessary data in HDD.

 

 

of capacity for the

 

 

 

shared folder.

 

 

 

 

 

 

2DC0

Job canceled.

Job was canceled.

 

 

 

 

 

2DC1

Power failure occurred.

Make sure that the power cable is connected properly and it is

 

 

 

inserted securely. Resend the job.

 

 

 

 

 

Store to e-Filing

 

 

 

 

 

 

2B10

There was no applica-

Turn the power OFF and then back ON. Retry the scan. If the

 

 

ble job.

error still occurs, contact your service representative.

 

 

 

 

 

2B11

Job status failed.

Turn the power OFF and then back ON. Retry the scan. If the

 

 

 

error still occurs, contact your service representative.

 

 

 

 

 

2B20

Failed to access file

Turn the power OFF and then back ON. Retry the scan. If the

 

 

 

error still occurs, contact your service representative.

 

 

 

 

 

2B21

Message size

Fragment the message into several smaller-sized ones and

 

 

exceeded limit or maxi-

send them again.

 

 

mum size

 

 

 

 

 

 

2B30

Insufficient disk space

Delete unnecessary documents in e-Filing and try again.

 

 

 

 

268

8.JOB STATUS

 

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Toshiba 281c/351c/451c manual 268, Store to e-Filing