Toshiba 281c/351c/451c 266, Scan Job Error code Problem What to do Remote Scan, Scan to E-mail

6.Error Code (Cont.)

	Scan Job
	Error code		Problem	What to do
	Remote Scan
	2A20		Failed to acquire	Perform the job in error again.
			resource	If the error still occurs, turn the power OFF and then back ON.
				Perform the job in error again.
	2A40		System fatal error	Turn the power OFF and then back ON. Perform the job in error
				again.
	2A50		Job cancelling	Job was cancelled.
	2A51		Power failure	Check if the power cable is connected properly and it is inserted
				securely. Check if the power voltage is unstable.
	Scan to E-mail
	2C10, 2C12,		Illegal job status	A system error has occurred during sending an E-mail. Retry it.
	2C13, 2C20-			If the error still occurs, contact your service representative.
	2C22
	2C11, 2C62		Not enough memory	Scan job exceeded the limit or maximum size. Send your docu-
				ments separately.
	2C14		Invalid parameter spec-	Make sure you specify the settings correctly and try again.
			ified
	2C15		Message size	Fragment the message into several smaller-sized ones and
			exceeded limit or maxi-	send them again.
8			mum size
	2C30		Failed to create direc-	Make sure that the access privilege to the storage directory is
			tory	writable and the server or local disk has a sufficient space. Then
				retry the scan.
	2C31, 2C33		Failed to create file	Make sure that the access privilege to the storage directory is
				writable and the server or local disk has a sufficient space. Then
				retry the scan.
	2C32		Failed to delete file	Make sure that the access privilege to the storage directory is
				writable and the server or local disk has a sufficient space. Then
				retry the scan.
	2C40		Failed to convert image	Turn the power OFF and then back ON.
			file format	Retry the scan. If the error still occurs, contact your service rep-
				resentative.
	2C61		Failed to read Address	Turn the power OFF and then back ON.
			book	Retry the job in error. Reset the data in the Address book and
				retry it. If the error still occurs, contact your service representa-
				tive.
	2C63, 2C64	Invalid domain address		Ask your administrator to set the IP address.
	2C65, 2C66,		Failed to connect to	Make sure the SMTP server is correctly working, or the SMTP
	2C69		SMTP server	server address has been set correctly. Then retry the scan.
	2C6A		Failed to send E-mail	Turn the power OFF and then back ON. Retry the scan. If the
			message	error still occurs, contact your service representative.
	2C6B		Invalid address speci-	Ask your administrator to check if there is an illegal character in
			fied in From: field	the E-mail address of the equipment. Delete the illegal charac-
				ter and reset the appropriate E-mail address, then perform the
				job again.

266 8.JOB STATUS