Error code

Problem

What to do

 

 

 

 

 

2C6C

Invalid address speci-

Check if there is an illegal character in the Destination E-mail

 

 

fied in To: field

address. Delete the illegal character and reset the appropriate

 

 

 

Destination E-mail address, then perform the job again.

 

 

 

 

 

2C6D

NIC system error

Turn the power OFF and then back ON. Retry the job in error. If

 

 

 

the error still occurs, contact your service representative.

 

 

 

 

 

2C70

SMTP service is not

Ask your administrator to enable the SMTP setting.

 

 

available

 

 

 

 

 

 

2C71

SMTP authentication

Check if the SMTP authentication method, login name and

 

 

error

password are correct. If the SSL setting is enabled, check if the

 

 

 

setting and the port number of SSL correspond to those of the

 

 

 

server.

 

 

 

 

 

2C72

POP Before SMTP

Check if the settings of POP Before SMTP and POP3 are cor-

 

 

error

rect.

 

 

 

 

 

2C80

Failed to process

Ask your administrator to confirm whether the Received Internet

 

 

received E-mail job

Fax Forward is set.

 

 

 

 

 

2C81

Failed to process

Ask your administrator to confirm whether the Received Fax

 

 

received Fax job

Forward is set.

 

 

 

 

 

2CC0

Job canceled

Job was canceled.

 

 

 

 

 

2CC1

Power failure occurred

Make sure that the power cable is connected properly and it is

 

 

 

inserted securely. Resend the job.

 

 

 

 

 

Save as File

 

 

8

 

 

 

2D10, 2D12,

Illegal job status

Turn the power OFF and then back ON.

2D13, 2D20-

 

Retry sending. If the error still occurs, contact your service rep-

2D22

 

resentative.

 

 

 

 

 

2D11

Not enough memory for

Wait for a while and retry the job. If the error still occurs, turn the

 

 

saving the scan job

power OFF and then back ON and retry it.

 

 

 

 

 

2D14

An internal error

Turn the power OFF and then back ON, and retry the job. If the

 

 

occurred

error still occurs, contact your service representative.

 

 

 

 

 

2D15

Exceeding maximum

Divide the file into several files, or retry in a single-page format.

 

 

file capacity

 

 

 

 

 

 

2D30

Failed to create direc-

Make sure that the access privilege to the storage directory is

 

 

tory

writable and also the disk in the directory has enough space,

 

 

 

and then retry the job. If more than one job is performed simul-

 

 

 

taneously, the error may occur because the disk temporarily

 

 

 

runs out of space. In this case, wait for a while and retry the job.

 

 

 

If the error still occurs, turn the power OFF and then back ON,

 

 

 

and then retry it.

 

 

 

 

 

2D31, 2D33

Failed to create file

Make sure that the access privilege to the storage directory is

 

 

 

writable and also the disk in the directory has enough space,

 

 

 

and then retry the job. If more than one job is performed simul-

 

 

 

taneously, the error may occur because the disk temporarily

 

 

 

runs out of space. In this case, wait for a while and retry the job.

 

 

 

If the error still occurs, turn the power OFF and then back ON,

 

 

 

and then retry it.

 

 

 

 

 

2D32

Failed to delete file

Make sure that the access privilege to the storage directory is

 

 

 

writable and the server or local disk has a sufficient space. Then

 

 

 

retry the scan.

 

 

 

 

 

267

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Image 269
Toshiba 281c/351c/451c manual 267, Save as File