Troubleshooting

 

 

 

 

 

Problem

Procedure

 

 

 

 

 

Some CDs run

The software or hardware configuration may be

 

correctly, but others

causing a problem. Make sure the hardware

 

do not

configuration match’s your software’s needs.

 

 

Check the disc’s documentation.

 

 

Check the type of disc you are using. The drive

 

 

supports:

 

 

CD-DA, CD-ROM, CD-R/W, CD-R, CD-ROM XA

 

 

(except ADPCM), CD-I Ready, PhotoCD,

 

 

CD-Extra (CD+), CD-text, DVD-Video,

 

 

DVD-ROM, DVD-R, DVD-RW, DVD-RAM

 

 

Check the region code on the DVD. It must

 

 

match that on the DVD drive. Region codes are

 

 

listed in the Drives section in Chapter 2, The

 

 

Grand Tour.

 

 

 

 

 

Cannot write correctly

If you have trouble writing, make sure you are

 

 

observing the following precautions:

 

 

Use only media recommended by TOSHIBA.

 

 

Do not use the mouse or keyboard during

 

 

writing.

 

 

Use only the software supplied with the

 

 

computer for recording.

 

 

Do not run or start other software during writing.

 

 

Do not jar the computer during writing.

 

 

Do not connect/disconnect external devices or

 

 

install/remove internal cards during writing.

 

 

If problems persist, contact your dealer.

 

 

 

 

Satellite A30 Series

8-10

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Toshiba A30 user manual Match that on the DVD drive. Region codes are