Toshiba A30 user manual Multidrive & DVD-R/RW, Dvd-Rom, Dvd-R, Dvd-Rw, Dvd-Ram

Troubleshooting

Problem	Procedure
Some CDs run	The software or hardware configuration may be
correctly, but others	causing a problem. Make sure the hardware
do not	configuration match’s your software’s needs.
	Check the disc’s documentation.
	Check the type of disc you are using. The drive
	supports:
	CD-DA, CD-ROM, CD-R/W, CD-R, CD-ROM XA
	(except ADPCM), CD-I Ready, PhotoCD,
	CD-Extra (CD+), CD-text, DVD-Video,
	DVD-ROM, DVD-R, DVD-RW, DVD-RAM
	Check the region code on the DVD. It must
	match that on the DVD-ROM drive. Region
	codes are listed in the Drives section in
	Chapter 2, The Grand Tour.
	Contact your dealer if the problems continue.

Multidrive & DVD-R/RW

For more information, refer to Chapter 2, The Grand Tour, and to Chapter 4, Operating Basics.

ProblemProcedure

You cannot access a Make sure the drive’s drawer is securely closed.

disc in the drive	Press gently until it clicks into place.
	Open the drawer and make sure the disc is
	properly seated. It should lie flat with the label
	facing up.
	A foreign object in the drawer could block laser
	light from reading the disc. Make sure there is no
	obstruction. Remove any foreign object.
	Check whether the disc is dirty. If necessary,
	wipe it with a clean cloth dipped in water or a
	neutral cleaner. See the Disk care section in
	Chapter 4, Operating Basics, for details on
	cleaning.
	Check your config.sys and autoexec.bat files to
	make sure they have the necessary drivers and
	execution lines.

Satellite A30 Series 8-9