Troubleshooting
Satellite A30 Series 8-3
Satellite A30 Series
Version 1 Last Saved on 12/08/2003 14:15
ENGLISH using Euro_M.dot –– Printed on 12/08/2003 as IM_A30EN
Software
The problems may be caused by your software or diskette. If you cannot
load a software package, the media may be damaged or the program
might be corrupted. Try loading another copy of the software.
If an error message appears while you are using a software package,
check the software documentation. These documents usually include a
problem solving section or a summary of error messages.
Next, check any error messages in the OS documentation.
Hardware
If you cannot find a software problem, check your hard- ware. First run
through the items in the preliminary checklist above. If you still cannot
correct the problem, try to identify the source. The next section provides
checklists for individual components and peripherals.
Hardware and system checklist This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
■ System start-up
■ Self test
■ Power
■ Overheating power down
■ AC Power
■ Battery
■ Password
■ Keyboard
■ LCD panel
■ Hard disk drive
■ DVD-RAM drive
■ DVD Multi drive
■ CD-RW/DVD-ROM drive
■ DVD-R/-RW drive
■ DVD-ROM drive
■ PC Card
■ Printer
■ Monitor
■ Sound system
■ Pointing device
■ USB
■ TV output signal
■ Standby/Hibernation
■ Memory expansion
■ Modem
■ i.LINK (IEEE1394)
■ Wireless LAN
■ LAN
■ Infrared port
System start-up
When the computer does not start properly, check the following items:
■ Self Test
■ Power Sources
■ Power-on Password