Toshiba M50 user manual Dvd-Rw, Dvd+R, Dvd+Rw

Troubleshooting

DVD Super Multi drive with double layer disc recording support or DVD Super Multi drive

For more information, refer to Chapter 4, Operating Basics.

Problem	Procedure
You cannot access a	Make sure the drive's drawer is securely closed.
disc in the drive	Press gently until it clicks into place.
	Open the drawer and make sure the disc is
	properly seated. It should lie flat with the label
	facing up.
	A foreign object in the drawer could block laser
	light from reading the disc. Make sure there is no
	obstruction. Remove any foreign object.
	Check whether the disc is dirty. If it is, wipe it with
	a clean cloth dipped in water or a neutral cleaner.
	See the Media care section in Chapter 4 for details
	on cleaning.
Some discs run	The software or hardware configuration may be
correctly, but others do	causing a problem. Make sure the hardware
not	configuration matches your software's needs.
	Check the disc's documentation.
	Check the type of disc you are using. The drive
	supports:
	DVD-ROM: DVD-ROM, DVD-Video, DVD-R,
		DVD-RW, DVD+R, DVD+RW,
		DVD-RAM, DVD+R (Double Layer)
		* DVD+R (Double Layer) is
		supported by DVD Super Multi
		drive supporting double layer only
	CD-ROM:	CD-DA, CD-Text, Photo CD (single/
		multi-session), CD-ROM Mode 1,
		Mode 2, CD-ROM XA Mode 2

(Form1, Form2), Enhanced CD (CD-EXTRA), CD-G (Audio CD only)

Check the region code on the DVD. It must match that on the DVD Super Multi drive.

TOSHIBA M50 9-10