Troubleshooting
Battery
If you suspect a problem with the battery, check the DC IN indicator as well as the indicators for the battery. For information on indicators and battery operation see Chapter 6, Power and
Problem | Procedure | |
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| |
Battery doesn't power | The battery may be discharged. Connect the AC | |
the computer. | power cord to charge the battery. | |
|
| |
Battery doesn't charge | If the battery is completely discharged, it will not | |
when the AC power | begin charging at once. Wait a few minutes. | |
cord is attached. | If the battery still does not charge, make sure the | |
(Battery indicator does | ||
outlet is supplying power. Plug in an appliance | ||
not glow amber.) | and see if it works. If it doesn't, try another power | |
| ||
| source. | |
| Check whether the battery is hot or cold. If the | |
| battery is too hot or too cold, it will not charge | |
| properly. Let it reach room temperature. | |
| Unplug the AC adapter and remove the battery to | |
| make sure the terminals are clean. If necessary | |
| wipe them with a soft dry cloth dipped in alcohol. | |
| Connect the AC adapter and replace the battery. | |
| Check the Battery indicator. If it does not glow, | |
| let the computer charge the battery for at least | |
| 20 minutes. If the Battery indicator glows after | |
| 20 minutes, let the battery continue to charge for | |
| at least another 20 minutes before turning on the | |
| computer. | |
| If the indicator still does not glow, the battery may | |
| be at the end of its operating life. | |
| Replace it. | |
| If you do not think the battery is at the end of its | |
| operating life, see your dealer. | |
|
| |
Battery doesn't power | Check the power consumption settings in the | |
the computer as long as | TOSHIBA Power Saver Utility. Consider using a | |
expected. | power saving mode. | |
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TOSHIBA M50 |
