Troubleshooting
Modem
| Problem | Procedure |
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| Communication | Make sure the computer's internal modem |
| software can't initialize | settings are correct. Refer to Phone and Modem |
| the modem | Options Properties in the Control Panel. |
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| You can hear a dial tone | If the call is going through a PBX machine, make |
| but can't make a call | sure the communication application's tone dial |
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| detection feature is disabled. |
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| You place a call, but a | Make sure the settings are correct in your |
| connection can't be | communications application. |
| made |
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| After making a call you | Make sure the tone or pulse selection in your |
| can't hear a ring | communications application is set correctly. |
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| Communication is cut | The computer will automatically cut off |
| off unexpectedly | communication when connection with the carrier |
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| is not successful for a set time interval. Try |
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| lengthening this time interval. |
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| A CONNECT display is | Check the error control setting in your |
| quickly replaced by NO communications application. | |
| CARRIER |
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| Character display | In data transmission, make sure the parity bit and |
| becomes garbled | stop bit settings correspond with those of the |
| during a communication remote computer. | |
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| Check the flow control and communication |
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| protocol. |
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| You cannot receive an | Check the "rings before auto answer" setting in |
| incoming call | your communications application. |
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| If problems persist, contact your dealer. |
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LAN |
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| Problem | Procedure |
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Cannot access LAN or the Wake up on LAN feature does not work
Check for a firm cable connection between the LAN hub.
Make sure the AC adapter is connected. You cannot access a LAN using the computer's battery power.
If problems persist, consult your LAN administrator.
TOSHIBA M50 |
