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Toshiba
Strata CTX
manual
Introduction
Models:
Strata CTX
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Login
Administration5
Backup Log Files
Function and Volume Keys
Feature Keys Tab
To dial using the Keyboard
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Introduction
Related Documents/Media
vi
Strata CTX Attendant Console 08/02
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Contents
CTX Attendant Console User Guide
Publication Information
Toshiba America Information SYSTEMS, INC. Tais
Toshiba America Information Systems, Inc
Contents
User Directory
Introduction
Conventions
Calls attention to important instructions or information
Related Documents/Media
See Figure
Introduction
Grand Tour
Grand Tour
Attendant Keys
Numeric Keypad
Special Function Keys
LDO
Function and Volume Keys
+HOS
Views and Controls
Call Monitor View
Menu Bar
Toolbars
Info Bar
Status Bar
Login
Call Processing
$QVZHU
Answering a Call Incoming Call
To answer a specific call
Releasing a Call
To make notes about a call
To dial a number from an on-screen dial pad
To dial using the Keyboard
Making a Call
To redial the last number
Call Completion
To dial a Speed Dial Number
BLF/DSS Dialing
Status icons indicate these calling conditions
To make a consultation transfer from the BLF/DSS tab
To perform a blind transfer from the BLF/DSS tab
Directory Dialing
To Hold a call
Hold
To retrieve a held call
Blind Transfer
Call Transfer
To make a Supervised Transfer call
To transfer a call to Voice Mail
Conference Calls
Joining and Splitting a Call
To split a three-way conference call
To release the last party from a conferencing call
Switching Between Source and Destination Parties
Message Waiting
To set a message waiting light on a telephone
To cancel a message waiting light on a telephone
To reply to a message waiting call
To Page an Alternate Page Zone
Paging
To Page the Primary Page Zone
To make an Emergency
To Pick Up a call at the Primary Location
Call Pickup
To Pick Up a call at an Alternate location
To call the Primary Door Phone
Call Door Phones
To call the Alternate Door Phone
To Unlock the Primary Door
Door Unlock
To Unlock an Alternate Door
To Park a call
Call Park
To retrieve a parked call
Status
To fix a Broken Database Link
To change Date and Time
Messages Tab
To Save a Message for a User
To Delete a Message for a User
To Retrieve Messages for a user
To Print one or all messages
To dial using Contact information
Contacts Tab
Call Processing
User Directory
Following fields appear in the User Directory list
User Directory
To add a new user to the directory
User Directory Dialog
To change a directory entry
Button Name
Control Panel
Control Panel View
Status Tab
To change console status to Position Busy/Active
To create Call Forward menu items
To set the PC Date and Time
Feature Keys Tab
To store numbers onto keys F2~F10
Control Panel
Administration5
Administration View
Admin Tab
Admin Tab contains the following sections
Primary/Alternate Tab
User & Dept. Tab
Backup Log Files
Appendix Call List
Call Attribute Description
Appendix Call List
Index
Index
~ P
~ T
Index
Index
Top
Page
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Contents