Call Processing
Conference Calls
Strata CTX Attendant Console 09/02 19
➤To transfer a call to Voice Mail
Conference Calls

Joining and Splitting a Call

➤To add another destination party to the conference with the Attendant
➤To split a three-way conference call
1. While connected to a call, enter the extension number to transfer to.
2. Press (Del) on the keyboard.
3. Press Enter or click OK
...or while connected to a call, select Call > Transfer > Voice Mail Transfer, enter
the destination extension, and press Enter.
...or
1. While connected to a call, click the icon.
2. Enter the extension number to transfer t o.
3. Press Enter or click OK.
➤With calls on source and destination, press -RLQ6SOLW.
...or select Call > Join/Split. The CTX Attendant creates a three-way conference.
1. While in an conference (“conferenced” shows on-screen), dial the extension to
add, press 5HOHDVH (Enter) or click OK.
2. After the dialed party answers, press -RLQ6SOLW (End). The CTX At tendant joins
the active call and the consultation call.
...or select Call > Join > Join/Split.
➤Press -RLQ6SOLW
...or select Call > Join/Split.