Call Processing
Hold
Strata CTX Attendant Console 09/02 17
Hold➤To Hold a call
➤To retrieve a held call
➤To put the current call on hold, press +ROG5HWULHYH
...or click on the +ROG icon. You can also select an active call in the call list, then
select Call > Hold.
➤Highlight call to be retrieved, press +ROG5HWULHYH
...or highlight the call to be retrieved, then double-click on the call in the call list
...or highlight the call to be retrieved, sele ct Call > Hold/Retrieve/Return.
...or click the +ROG icon again.