Publication Information | Toshiba Strata CTX specification

Publication Information

Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document.

Further, Toshiba America Information Systems, Inc., Telecommunication Systems Division, also reserves the right, without prior notice, to make such changes in equipment design or components as engineering or manufacturing methods may warrant.

CTX-UG-ATCON-VA 4016223

Version A.1, September 2002

© Copyright 2002

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

All rights reserved. No part of this manual, covered by the copyrights hereon, may be reproduced in any form or by any means—graphic, electronic, or mechanical, including recording, taping, photocopying, or information retrieval systems—without express written permission of the publisher of this material.

Strata is a registered trademark of Toshiba Corporation. Stratagy is a registered trademark of Toshiba America Information Systems, Inc.

Trademarks, registered trademarks, and service marks are the property of their respective owners.

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Toshiba Strata CTX manual Publication Information

Contents

CTX Attendant Console User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents User Directory Introduction Conventions Calls attention to important instructions or information Related Documents/Media See Figure Introduction Grand Tour Grand Tour Attendant Keys Numeric Keypad Special Function Keys LDO Function and Volume Keys +HOS Views and Controls Call Monitor View Menu Bar Toolbars Info Bar Status Bar Login Call Processing $QVZHU Answering a Call Incoming Call To make notes about a call Releasing a CallTo answer a specific call To dial a number from an on-screen dial pad To dial using the KeyboardMaking a Call To redial the last number Call Completion To dial a Speed Dial Number BLF/DSS Dialing Status icons indicate these calling conditions To make a consultation transfer from the BLF/DSS tab To perform a blind transfer from the BLF/DSS tab Directory Dialing To retrieve a held call HoldTo Hold a call To make a Supervised Transfer call Call TransferBlind Transfer To transfer a call to Voice Mail Conference CallsJoining and Splitting a Call To split a three-way conference call To release the last party from a conferencing call Switching Between Source and Destination PartiesMessage Waiting To set a message waiting light on a telephone To cancel a message waiting light on a telephone To reply to a message waiting call To Page an Alternate Page Zone PagingTo Page the Primary Page Zone To make an Emergency To Pick Up a call at an Alternate location Call PickupTo Pick Up a call at the Primary Location To call the Alternate Door Phone Call Door PhonesTo call the Primary Door Phone To Unlock an Alternate Door Door UnlockTo Unlock the Primary Door To retrieve a parked call Call ParkTo Park a call Status To fix a Broken Database Link To change Date and Time Messages Tab To Save a Message for a User To Print one or all messages To Retrieve Messages for a userTo Delete a Message for a User To dial using Contact information Contacts Tab Call Processing User Directory Following fields appear in the User Directory list User Directory To change a directory entry User Directory DialogTo add a new user to the directory Button Name Control Panel Control Panel View Status Tab To change console status to Position Busy/Active To create Call Forward menu items To set the PC Date and Time Feature Keys Tab To store numbers onto keys F2~F10 Control Panel Administration5 Administration View Admin Tab Admin Tab contains the following sections Primary/Alternate Tab User & Dept. Tab Backup Log Files Appendix Call List Call Attribute Description Appendix Call List Index Index ~ P ~ T Index Index