Call Processing

Call Pickup

Call Pickup

Call pick up provides a variety of ways for calls ringing at other stations to be picked up at this location. Some of these options require additional digits to be entered to select the CO line, a group, or station.

Note You can assign one of the function keys ()￿~)￿￿ on your keyboard) as the &DOO￿3LFNXS key. See “Feature Keys Tab” on page 41.

To Pick Up a call at the Primary Location

1.Click the 3LFNXS icon

...or select Console > Call Pickup > Primary.

The Pickup icon defaults to the Primary Pickup option.

2.Click the down arrow to select the Pickup Held/Ringing station.

3.Click 3LFNXS.

To Pick Up a call at an Alternate location

1.Click the 3LFN￿8S icon down-arrow, select Alternate Pickup.

2.From the Call Pickup window, select a category and click the down arrow to select a line or station to pick up.

3.Click 3LFN￿8S.

Strata CTX Attendant Console 09/02

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Toshiba Strata CTX Call Pickup, To Pick Up a call at the Primary Location, To Pick Up a call at an Alternate location