User Directory | Toshiba Strata CTX guide

User Directory

Contacts Tab

FIELD

DESCRIPTION

Job Title

Department

Directory Number

VM Box

e-mail Phone 1 Phone 2 Phone 3 Cellular

The user’s job title.

The user’s department.

The user’s directory number. The user’s voice mail box. The user’s e-mail address.

The user’s additional phone number. The user’s additional phone number. The user’s additional phone number. The user’s cellular phone number.

The following operations are allowed in the directory list:

•Clicking the column heading of the list view sorts the entries in ascending order. Clicking the column heading again sorts the entries in descending order.

•Right click on an entry to display the user directory dialog.

34	Strata CTX Attendant Console 09/02

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Toshiba Strata CTX manual User Directory

Contents

CTX Attendant Console User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents User Directory Introduction Conventions Calls attention to important instructions or information Related Documents/Media See Figure Introduction Grand Tour Grand Tour Attendant Keys Numeric Keypad Special Function Keys LDO Function and Volume Keys +HOS Views and Controls Call Monitor View Menu Bar Toolbars Info Bar Status Bar Login Call Processing $QVZHU Answering a Call Incoming Call To make notes about a call Releasing a CallTo answer a specific call To dial using the Keyboard Making a CallTo dial a number from an on-screen dial pad To redial the last number Call Completion To dial a Speed Dial Number BLF/DSS Dialing Status icons indicate these calling conditions To make a consultation transfer from the BLF/DSS tab To perform a blind transfer from the BLF/DSS tab Directory Dialing To retrieve a held call HoldTo Hold a call To make a Supervised Transfer call Call TransferBlind Transfer Conference Calls Joining and Splitting a CallTo transfer a call to Voice Mail To split a three-way conference call Switching Between Source and Destination Parties Message WaitingTo release the last party from a conferencing call To set a message waiting light on a telephone To cancel a message waiting light on a telephone To reply to a message waiting call Paging To Page the Primary Page ZoneTo Page an Alternate Page Zone To make an Emergency To Pick Up a call at an Alternate location Call PickupTo Pick Up a call at the Primary Location To call the Alternate Door Phone Call Door PhonesTo call the Primary Door Phone To Unlock an Alternate Door Door UnlockTo Unlock the Primary Door To retrieve a parked call Call ParkTo Park a call Status To fix a Broken Database Link To change Date and Time Messages Tab To Save a Message for a User To Print one or all messages To Retrieve Messages for a userTo Delete a Message for a User To dial using Contact information Contacts Tab Call Processing User Directory Following fields appear in the User Directory list User Directory To change a directory entry User Directory DialogTo add a new user to the directory Button Name Control Panel Control Panel View Status Tab To change console status to Position Busy/Active To create Call Forward menu items To set the PC Date and Time Feature Keys Tab To store numbers onto keys F2~F10 Control Panel Administration5 Administration View Admin Tab Admin Tab contains the following sections Primary/Alternate Tab User & Dept. Tab Backup Log Files Appendix Call List Call Attribute Description Appendix Call List Index Index ~ P ~ T Index Index