zRe-power the camera if the program cannot find the unit within 1 minute.

zDo not connect camera over a router. IP Search program cannot detect camera over a router.

 

IP

Search

program

z

If IP address is not assigned to the PC which running IP

 

cannot find the camera.

 

Search program, then IP Search program cannot find camera.

 

 

Make sure that IP address is assigned to the PC properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

z

Antivirus software on the PC might interfere with the setup

 

 

 

 

 

 

 

program. Disable the firewall of the antivirus software during

 

 

 

 

 

 

 

setting up this camera.

 

 

 

 

 

 

 

 

 

z

Check the firewall setting of your PC or Notebook.

 

 

 

 

 

 

 

 

 

 

Internet Explorer does not

Make sure that your Internet Explorer is version 6.0 or later. If

 

you are

experiencing

problems,

try upgrading

to

the latest

 

seem

to

work well

with

version

of Microsoft’s

Internet

Explorer from

the

Microsoft

 

the camera

 

 

 

 

 

webpage.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IP Search program fails to

 

Network may have trouble. Confirm the parameters and

 

save

 

the

network

z

 

parameters.

 

 

 

connections of the camera.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

UPnP NAT Traversal

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

z

Maybe NAT router does not support UPnP function. Please

 

Cannot

work

with

NAT

 

check user’s manual of router and turn on UPnP function.

 

 

Maybe UPnP function of NAT router is not compatible to the

 

router

 

 

 

 

z

 

 

 

 

 

 

 

IP camera. Please contact your dealer to get the approval

 

 

 

 

 

 

 

routers list.

 

 

 

 

 

Some

IP cameras

are

z

Maybe too many IP cameras have been installed on the LAN,

 

working

but

others

are

 

and then NAT router is out of resource to

support more

 

 

cameras. You could turn off and on NAT router to clear out of

 

failed

 

 

 

 

 

 

 

 

 

 

 

date information inside router.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Access this camera

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cannot access the login page and other web pages of the camera from Internet Explorer

zMaybe the IP Address of the camera is already being used by another camera or computer. To confirm this possible problem, disconnect the camera from the network first, and then run the PING utility to check it out.

zMay be due to the network cable. Try correcting your network cable and configuration. Test the network interface by connecting a local computer to the camera via a crossover cable.

zMake sure the Internet connection and setting is ok.

zMake sure enter the IP address of Internet Explorer is correct. If the camera has a dynamic address, it may have changed since you last checked it.

zNetwork congestion may prevent the web page appearing quickly. Wait for a while.

zThe IP address and Subnet Mask of the PC and camera must be in the same class of the private IP address on the LAN.

zMake sure the http port used by the camera, default=80, is forward to the camera’s private IP address.

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TP-Link TL-SC323ON, TL-SC3230N manual UPnP NAT Traversal, Access this camera