z Check the bandwidth of Internet connection. If the Internet

 

 

 

 

 

bandwidth is lower than target bit rate, the video streaming will

 

 

 

 

 

not work correctly.

The

 

unreadable

Use the operating system of the selected language. Set the

 

Encoding or the Character Set of the selected language on the

characters are displayed.

Internet Explorer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

z

The traffic of the network and the object of the image affect

 

 

 

 

 

the frame rate. The network congestion causes frame rate

Frame rate is slower than

 

slower than the setting.

z

Check the bandwidth of Internet connection. If the Internet

the setting.

 

 

 

 

 

bandwidth is lower than target bit rate, the video streaming will

 

 

 

 

 

 

 

 

 

 

not work correctly.

 

 

 

 

z

Ethernet switching hub can smooth the frame rate.

 

 

 

 

 

 

 

 

 

z Your connection to the camera does not have enough

 

 

 

 

 

bandwidth to support a higher frame rate for the streamed

Blank screen or very slow

 

image size. Try reducing the video streaming size to 160x120

video

when

audio is

 

or 320x240 and/or disabling audio.

enabled.

 

 

z

Audio will consume 32 kbps. Disable audio to improve video.

 

 

 

 

 

Your Internet connection may not have enough bandwidth to

 

 

 

 

 

support streaming audio from the camera.

 

 

 

 

z

Default Gateway and DNS server address should be set up

Image Transfer on e-mail

 

correctly.

or FTP does not work.

z

If FTP does not work properly, ask your ISP or network

 

 

 

 

 

administrator about the transferring mode of FTP server.

Pan/Tilt

does

not

work.

z

Click Refresh on the Internet Explorer when the

 

communication stops with the camera. The image will refresh.

(including Click to Center

 

Other clients may be operating Pan/Tilt.

and Preset Positioning)

z

 

Pan/Tilt operation has reached the end of corner.

 

 

 

 

z

 

 

 

 

 

 

 

 

 

There may be a slight delay when you are using the Pan/Tilt

Pan/Tilt

does

not

work

feature in conjunction with streaming audio and video. If you find

smoothly.

 

 

that there is a significant delay while panning or tilting the

 

 

camera, try disabling the audio streaming and/or reducing the

 

 

 

 

 

 

 

 

video streaming size.

 

 

 

 

 

 

 

 

 

 

 

Video quality of the camera

 

 

 

The focus on the camera

z

The lens is dirty or dust is attached. Fingerprints, dust, stain,

is bad.

 

 

 

 

etc. on the lens can degrade the image quality.

 

 

 

 

 

 

 

 

 

 

z

Adjust White Balance.

 

 

 

 

z

To insure the images you are viewing are the best they can

The color of the image is

 

be, set the Display property setting (color quality) to 16bit at

 

least and 24 bit or higher if possible within your computer.

poor or strange.

 

 

 

 

The configuration on the camera image display is incorrect.

 

 

 

 

z

 

 

 

 

 

You need to adjust the image related parameters such as

 

 

 

 

 

brightness, contrast, hue and sharpness properly.

 

 

 

 

z

Wrong power line frequency makes images flicker. Make sure

Image flickers.

 

 

 

the 50 or 60Hz format of your camera.

 

 

 

 

z

If the object is dark, the image will flicker. Make the condition

 

 

 

 

 

65

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TP-Link TL-SC323ON, TL-SC3230N manual Video quality of the camera