TP-Link TL-SC3230N manual Appendix a Troubleshooting & FAQ, Question Answer or Resolution Features

Appendix A: Troubleshooting & FAQ

	Question							Answer or Resolution
								Features
						The camera utilizes H.264, MPEG4 and JPEG triple
The	video		and		audio	compression to provide high quality images. H.264 and MPEG4
						are standards for video compression and JPEG is a standard for
codec is adopted in the						image compression.
camera.						The audio codec is defined as AMR for 3GPP and G.711/G.726
						for RTSP streaming.
						The maximum number of users is limited to 20. However, it also
						depends on the total bandwidth accessed to this camera from
The maximum number of						clients. The maximum data throughput of the camera is around
users		accessing			the	20~25Mbps for UDP mode and 10Mbps for HTTP mode.
						Therefore, the actual number of connected clients varies by
camera simultaneously.						streaming mode, settings of resolution, codec type, frame rate
						and bandwidth. Obviously, the performance of the each
						connected client will slow down when many users are logged on.
The camera can be used							The camera is not weatherproof. It needs to be equipped with a
							weatherproof case for outdoors using. However, equipped with a
outdoors or not.							weatherproof case might disable the audio function of the
							camera.
								Install this camera
							z	Check and confirm that the DC power adaptor, included in
Status LED does not light								package, is used. Secure the power connector and re-power it
								on again.
up.							z If the problem is not solved, the camera might be faulty.
								Contact your dealer for further help.
The	network		cabling is				The camera uses Category 5 UTP cable allowing 10 and/or 100
required for the camera.							Base-T networking.
The	camera			will	be		If a firewall exists on the network, port 80 is open for ordinary
installed and work if a
firewall		exists		on	the		data communication. The HTTP port and RTSP port need to be
network.							opened on the firewall or NAT router.
The	username				and		Username is admin and password is admin.
password for the first time
or after		factory		default			Note that it’s all case sensitive.
reset
							Follow the steps below.
Forgot the username and							1. Restore the factory default setting by pressing and holding
password								down more than 5 seconds on the camera.
						2.		Reconfigure the camera.
Forgot the IP address of							Check IP address of camera by using the IP Search program or
the camera.							by UPnP discovery.
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