TP-Link TL-SC3230N, TL-SC323ON manual z The port number assigned in your camera might

					z The port number assigned in your camera might					not	be
						available via Internet. Check your ISP for available port.
					z	The proxy server may prevent you from connecting directly to
						the camera, set up not to use the proxy server.
					z	Confirm that Default Gateway address is correct.
					z The router needs Port Forwarding		feature. Refer			to your
						router's manual for details.
					z Packet Filtering of the router may		prohibit	access		from	an
						external network. Refer to your router's manual for details.
					z Access the camera from the Internet with the				global		IP
						address of the router and port number of camera.
					z Some routers reject the global IP		address to access				the
						camera on the same LAN. Access with the private IP address
						and correct port number of camera.
					z	When you use DDNS, you need to set Default Gateway and
						DNS server address.
					z If it’s not working after above procedure,			reset	camera		to
						default setting and installed it again.
					z If the problem is not solved, the camera			might	be faulty.
						Contact your dealer for further help.
					z	The first time the PC connects to camera, a pop-up Security
						Warning window will appear to download ActiveX Controls.
Image or video does not						When using Windows XP, or Vista, log on with an appropriate
						account that is authorized to install applications.
appear in the main page.						Network congestion may prevent the Image screen from
					z
						appearing quickly. You may choose lower resolution to reduce
						the required bandwidth.
					Go to C:\Windows\Downloaded Program Files and check to see
					if there is an entry for the file “IPCamera Control”. The status
Check		the		camera’s	column should show “Installed”. If the file is not listed, make sure
ActiveX		is	installed on		your Security Settings in Internet Explorer			are	configured
your computer					properly and then try reloading the camera’s home page. Most
					likely, the ActiveX control did not download and install correctly.
					Check your Internet Explorer security settings and then close
					and restart Internet Explorer. Try to browse and log in again.
Internet Explorer displays
the	following			message:
“Your		current		security	Set up the IE security settings or configure the individual settings
settings				prohibit	to allow downloading and scripting of ActiveX controls.
downloading				ActiveX
controls”.
					z Might be caused from the firewall protection. Check						the
						Internet firewall with your system or network administrator.
						The firewall may need to have some settings changed in order
The	camera		work locally			for the camera to be accessible outside your LAN.
but not externally.					z	Make sure that the camera isn’t conflicting with any other web
						server running on your LAN.
					z Check the configuration of the router settings				allow		the
						camera to be accessed outside your local LAN.
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