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Verizon One User Guide

15. Using Intercom and Call Transfer Functions

15.2.2 Call Back

If the “Verizon One” user presses <OFF> to transfer a call and the Base does not answer, after 30 seconds of ringing, the Base will stop ringing and the ringing will “return” to “Verizon One.” The Base will acknowledge the “Line In Use” screen and the call will be “called back” to “Verizon One.” “Verizon One” will ring and display a “Call back” message to let the Handset user know that this is the external call coming back.

To accept the call back, the “Verizon One” user presses the <TALK> button to be reconnected.

If the “Verizon One” user selects [Exit] or presses <OFF> during the Call back, “Verizon One” will stop ringing, drop the external call, and return to the Standby screen. The external call is now disconnected. If the “Verizon One” user does not answer the Call back and does not select [Exit] or press <OFF>, the call will ring until the caller hangs up.

15.3 3-Way Conferencing

With an external call on Hold with

Verizon One”, and while “Verizon One” is on an intercom call with the Base,

a 3-way conference may be started between “Verizon One,” the Base and the external caller. To set up 3-way conferencing, “Verizon One” presses <Hold> or [Unhold]. After either of these keys is pressed, both “Verizon One” and the Base will display the screen below:

© 2006 Verizon

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Verizon Verizon One manual Call Back, 15.3 3-Way Conferencing, With an external call on Hold with