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If the problem cannot be solved over the phone, the equipment may need to be returned for servicing. If that is necessary, specific directions will be given.
Wasp Technologies is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. If the original shipping container was not kept, contact Wasp Technologies to request another container.
Wasp Support
For service information, warranty information or technical assistance contact or call Wasp Support at:
1400 10th Street Plano, TX 75074