If YouNeedServiceOrAssistanceBm
Wesuggestyoufollow these steps:
1.Before calling for assistance ...
Performance problems often result from little things you can find and fix without tools of any kind.
If nothing operates:
lIs the power supply cord plugged into a live circuit with the proper voltage? (See pages 26 and 32.)
l Have you checked your home’s main fuses or circuit breaker box?
l Have you checked the electric company for a power failure?
If the microwave oven will not run:
lIs the oven being used as a timer?
lIs the door firmly closed and latched?
*Did you touch START/ENTER?
l Did you follow the directions exactly?
l Did you touch OFF/CANCEL to cancel previous programming?
If the microwave cooking times seem too long:
lIs the electric supply to your home or wall outlets low or lower than normal? Your electric company can tell you if the line voltage is low. Your electrician or service technician can tell you if the outlet voltage is low.
. Is the Cook Power at the recommended setting?
l Are you allowing for more time when cooking more food at one time?
If the Display shows a time counting down but the oven is not cooking:
lIs the oven door closed completely?
lHave you set the controls as a minute timer?
If you do not hear the Programming Tone:
. Is the command correct?
If the fan seems to be running slower than usual:
lHas the oven been stored in a cold area? The fan will run slower until the oven warms up to normal room temperature.
If the food does not heat and the fan is running and the light is on:
lIs the Child Lock feature on? This feature inactivates the magnetron, but does not inactivate the fan and light. See “Using child lock’ on page 20 for instructions on canceling Child Lock.
If there has been a power interruption, the Display will show “12:OOw”. Reset the clock. (See page 11.)
33
