Novell NetWare

Requirements

Verify that you:

Are operating a Windows-based system with CentreWare DP software installed and at least one printer driver installed

Are a NetWare Network Administrator, an administrative person with ADMIN/ SUPERVISOR, or ADMIN/SUPERVISOR EQUIVALENT within login rights to the NetWare Server(s) servicing the Phaser printer

Have a basic knowledge of NetWare

Novell NetWare Troubleshooting Quick Check

1.Verify that the printer is plugged in, turned On, and connected to an active network.

2.Verify that the printer is receiving network information by monitoring the LEDs on the back of the device. When the printer is connected to a functioning network and receiving traffic, its link LED is green, and its amber traffic LED is flashing rapidly.

3.Verify that the client is logged into the network and printing to the correct print queue.

4.Verify that the user has access to the Phaser printer queue.

5.Verify that the Phaser printer NetWare print queue exists, is accepting jobs, and has a print server attached. If it does not, use the Setup Wizard in CentreWare DP to reconfigure the print queue.

6.Print the “Configuration Page”. Verify that Printer Server is enabled. Set the frame type to the frame type your NetWare server is using.

Note

To determine your NetWare IPX frame type, type config at the Novell console screen. On networks using multiple IPX frame types, it is critical that the frame type be set correctly.

7.Go to www.xerox.com/office/support if the above steps fail to resolve the printing problem.

Novell NetWare Troubleshooting Step-By-Step

These procedures eliminate cabling, communication, and connection problems associated with network connected printers. The steps are divided into two groups:

Novell NetWare Hardware Step-by-Step

Novell NetWare Software Step-by-Step

Note

Novell NetWare Software Step-by-Step assumes that you are connected to a Novell NetWare network with a Windows OS installed on the client workstation. When both of these procedures are completed, print a test page from your software application. If the test page prints, no further system troubleshooting is necessary.

Phaser® 5500 Laser Printer

3-37

Page 149
Image 149
Xerox 5500 manual Requirements, Novell NetWare Troubleshooting Quick Check

5500 specifications

The Xerox 5500 is a versatile color multifunction printer that stands out in the realm of office solutions. Engineered to meet the demands of medium to large workgroups, it combines high-quality printing with sophisticated technology, ensuring reliable and efficient performance.

One of the standout features of the Xerox 5500 is its impressive printing capabilities. It boasts a print speed of up to 30 pages per minute (ppm) for color and monochrome documents, making it a robust choice for busy environments. With a maximum monthly duty cycle of up to 90,000 pages, this printer is designed to handle high-volume tasks effortlessly.

The Xerox 5500 utilizes advanced solid ink technology, which not only produces vibrant, high-quality color prints but also enhances environmental sustainability. The solid ink sticks come in a compact form, reducing waste and simplifying the recycling process. This innovative ink system generates less paper waste because it requires fewer consumables compared to traditional laser printers.

In terms of print resolution, the 5500 offers an outstanding 1200 x 1200 dpi, ensuring sharp text and stunning images that meet professional standards. The printer’s ability to handle various media sizes and types further adds to its flexibility. It supports a wide range of paper sizes from letter to tabloid and can manage different weights, accommodating various business printing needs.

The Xerox 5500 also integrates seamlessly into modern office environments with built-in networking capabilities. It boasts support for USB, Ethernet, and wireless connectivity, allowing multiple users to share the device without hassle. Furthermore, the printer is compatible with both Windows and Mac operating systems, ensuring versatility across different user preferences.

User-friendliness is paramount in the design of the Xerox 5500. The printer features a large color touchscreen interface that simplifies navigation and settings adjustment. Moreover, it supports mobile printing options, including Apple AirPrint and Google Cloud Print, catering to the increasing demand for mobile office solutions.

Lastly, the Xerox 5500 prioritizes security with features like secure print, which allows users to send documents that will only print once they release them at the device. This ensures confidentiality and protects sensitive information, a critical requirement for many organizations.

In conclusion, the Xerox 5500 is a powerful multifunction printer that excels in speed, quality, and innovation while maintaining a focus on environmental sustainability and security. Its robust features make it an excellent choice for any business seeking efficient printing solutions.