Manuals / Xerox / Computer Equipment / Printer

Xerox 5500 manual Close Door B

Models: 5500

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Page 160

Paper Jams

4.Close Door B.

B

C

5500-006

5.If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer.

5500-231

Phaser® 5500 Laser Printer

4-7

Image 160

Xerox 5500 manual Close Door B

Contents

User Guide Page Contents Contents PrintingPhaser 5500 Laser Printer Iii NetworkingTroubleshooting Print-Quality Problems Contents Features Copyright 2004 Xerox Corporation. All Rights ReservedPrinter Features Printer TourAvailable Configurations Features Printer Configuration 5500BPrinter Tour 5500DN 5500DTFront View Rear ViewInternal Components 10 11 10 -Sheet Feeder Trays 4 and 5 connectionPrinter Options and Upgrades UpgradesResources OptionsFront Panel Front Panel DescriptionFront Panel Layout Error and Warning MessagesFront Panel Print Icon Menu MapInformation Pages Sample PagesPrinter Drivers Available Printer DriversPrinter Driver Features Windows Macintosh Feature 2000, XP 98, MePrinter Drivers Server OS X 2003CentreWare Internet Services is Managing Your PrinterPrinter’s IP Address Launching CentreWare isPhaserSMART Launching PhaserSMART from CentreWare isPrintingScout Managing Your PrinterAccessing Power Saver Printer SettingsSelecting Output Options Printer Settings Preventing Access to Front Panel SettingsSelecting Job Offset Accessing the Startup Using CentreWare isUsing the Printer’s Front Panel Select Printer DefaultsAccessing Load Paper Timeout Printing the Startup Page Using the Front PanelTray Switching Selecting Tray SettingsTray Sequence Selecting the Default Tray Adjusting Front Panel Brightness Adjusting Front Panel ContrastChanging Printer Language Fonts Types of FontsResident Printer Fonts Viewing a List of Resident FontsUsing a PC Printer Driver Select the Troubleshooting tabPrinting a List of Resident Fonts FontsDownloading Fonts Downloading Fonts from CentreWare Font Management UtilityPCL Font Type Support Postscript Font Type SupportWeb link from the Printer Installer and Utilities CD-ROM Registering Your PrinterPrinting Guidelines Supported PapersPaper that May Damage Your Printer Tray Setup Supported PapersTray 6 Long-Edge Feed Supported Paper and Media Paper Sizes and Weights Available Supplies Xerox Postcards Xerox Trifold BrochuresLoading Paper in Tray 1 MPT for Single-Sided Printing Basic PrintingCan occur, and the fuser can be Damaged Basic Printing Long-Edge Feed Short-Edge Feed Loading Paper in Trays 2-5 for Single-Sided Printing Fuser can be damaged5500-129 5500-130 Push the tray completely into the printer Loading Paper in Tray 6 for Single-Sided Printing Xerox Loading Paper in Tray 1 MPT for 2-Sided Printing 5500-139 Loading Paper in Trays 2-5 for 2-Sided Printing Fuser can be damagedPull out the tray 5500-134 5500-135 Loading Paper in Tray 6 for 2-Sided Printing Fan the paper to release sheets that may stick together Xerox Using the Stapler Stapling OptionsMac OS 9 driver Mac OS X version 10.1 and higher driverBasic Printing Adding Staples Remove the staple unit by lifting it up and out Using the Hole Puncher Front PanelCentreWare is Printer Driver WindowsClick Properties Emptying the Punch Waste Box Factors Affecting Printer Performance Setting Printing Options Adjusting Printing OptionsSelecting Properties for an Individual Job Windows Adjusting Printing Options Windows Me 2003 Paper/Quality tabSelecting Properties for an Individual Job Mac Image Options tabPrinter Features HigherLayout Output OptionsCover Type of Print Job Print-Quality Mode Selecting Print-Quality ModesWindows 98, Windows Me PostScript driver 600 x 600 dpiAutomatic 2-Sided Printing Sided PrintingGuidelines Binding Preferences Sided PrintingOperating System Steps Mac OS X version 10.1 and higher Guidelines for Transparencies TransparenciesPrinting Transparencies from Tray 1 MPT or Tray Printing Transparencies from Trays Transparencies5500-143 Envelopes Guidelines for EnvelopesBuying and Storing Envelopes Preparing to PrintPrinting Envelopes from Tray 1 MPT EnvelopesPrinting Envelopes from the Optional Envelope Tray Postcards Guidelines for PostcardsPrinting Postcards Tray 1 MPTPostcards Envelope TrayGuidelines for Labels LabelsPrinting Labels Trays LabelsTray Trifold Brochures Specialty PaperGuidelines for Trifold Brochures Printing Trifold Brochures Specialty Paper5500-129 5500-242 Guidelines for Weatherproof Paper Weatherproof PaperPrinting Weatherproof Paper 5500-129 Tray Printing Custom Size Custom Size PaperLoading the Paper Trays Custom Size Paper Tray 1 MPT Trays5500-065 After Removing Custom Size Paper Advanced Options Printing Separation PagesAdvanced Options Printing Multiple Pages to a Single Sheet N-UpWindows NT PostScript driver Printing Booklets Printing Negative and Mirror Images Negative Image Mirror ImageTo select negative or mirror images in a supported driver Windows NT driver ScalingMac OS 9, Mac OS X version 10.1 and higher driver Printing Watermarks Image Smoothing Mac OS X version 10.1 and higher driverCover Print Option Pages Printed on Cover Printing Cover PagesPrint Option Last Page of Text Blank Pages Printer Features dialog box, select Last Page Paper Source Printing or Deleting Secure Print Jobs Printing or Deleting Personal Print JobsPrinting or Deleting Proof and Saved Print Jobs Supplies Supplies and RecyclingConsumables Routine Maintenance Items RecyclingCustomer Usage Patterns Supplies and RecyclingNetworking Overview of Network Setup and Configuration Connections and Internet Protocol TCP/IPConnecting via Ethernet Recommended Choosing a Connection MethodEthernet ParallelConnecting via USB Standalone Cable or DSL Network ConnectionWindows 98 or Later and Windows 2000 or Later Macintosh OSAutomatically Setting the Printer’s IP Address Configuring the Network AddressTCP/IP and IP Addresses Dynamic Methods of Setting the Printer’s IP Address Information CommentsRelease Host Name Set to no Dynamic Domain Name Service DdnsPrimary Wins Server optional Secondary Wins Server optional InfoSMART Knowledge Base Documents English only Manually Setting the Printer’s IP AddressReference Name Title CentreWare Internet Services is Using CentreWare SoftwarePrinter Management Software Feature Benefit CentreWare DP for NetWareCentreWare MC Microsoft Management Console CentreWare WebUsing Printer Management Features Job AccountingUsage Profile Reports MaiLinX AlertsClick Save Changes Xerox Usage Analysis Tool Click Send Usage Profile ReportQuick CD-ROM Install Steps Select Install Printer DriverWindows 2000, Windows XP, and Windows Server Preliminary StepsOther Methods of Installation Microsoft TCP/IP ProtocolWindows 2000, Windows XP, and Windows Server Right-clickLocal Area Connection, then click PropertiesClick the Create a New Port button Microsoft IPP Port Printing the ConfigurationHttp//printer-ip-address/ipp Verifying Driver Installation Verifying SettingsPrinting a Test InfoSMART Knowledge Base Documents English only Windows NT Preliminary StepsWindows NT Quick Install Steps Microsoft TCP/IP ProtocolClick New Port Windows NT 4.x Troubleshooting TCP/IP Verifying SettingsVerifying Installation Status column Started Startup column AutomaticWindows 98 and Windows Me Preliminary StepsXerox TCP/IP Port Monitor Windows 98 and Windows MeAdd Xerox TCP/IP Port window PhaserPort SoftwareClick OK to exit Printer Properties Windows 98 and Windows Me Troubleshooting R100207118 Installing a Windows 98/Me printer driver Macintosh Enabling and Using EtherTalk for Mac OSRequirements Enabling and Using TCP/IP for Mac OS Setting Up the Macintosh Ethernet Port for TCP/IPCreating an LPR Printer with LaserWriter 8.5.1 or Higher Select Built-In Ethernet from the Active Ports menuPhaserPort for Mac OS System Requirements Launch the PhaserPort Printer ToolClick Quit to exit the PhaserPort Printer Tool Click Change Setup in the Finder’s Printing menuVerify that AppleTalk is enabled in System Preferences RequirementsMacintosh Troubleshooting Step-By-Step Mac OS X, Versions 10.1 and Higher Configuration Software for NetWare Networks Quick SetupAdvanced Setup Novell enable is OnNovell Distributed/Enterprise Print Services NDPS/NEPS Novell NetWare TroubleshootingNovell NetWare Novell NetWare Troubleshooting Quick Check RequirementsNovell Directory Services Bindery Verifying the Network Settings Printing a DocumentUnix Linux Quick Install StepsFrom the Printer Additional Resources From Your ComputerUnix Linux Click Go to DownloadsTroubleshooting PhaserSMART Technical Support Automatic Diagnostic ToolsFront Panel i Button Paper Jams Jam at a Paper JamsJam at B Open Door B Close Door B Jam at B and C 5500-005 Open Door C Close Door C Jam at C 5500-008 Jam at D Jam at D and a Paper Jams 5500-001 Jam at E Open Door E Close Door E Jam at F Jam at G Open Door G Jam at H Jam at the Stacker Upper Tray Paper Size Jam in Tray 1 MPT Close Door a Paper Size Jam in Trays 5500-001 Paper Size Jam in Tray Push the tray completely into the printer 5500-001 Jam at Tray 2, 3, 4, or Remove crumpled paper from the tray Jam at Tray 1 MPT 5500-048 Jam at Tray 2 and Door a Open Door a Pull Tray 2 completely out of the printer Remove crumpled paper from the tray Jam at Tray 3 and Door B Open Door B Close Door B Pull Tray 3 completely out of the printer 5500-217 Jam at Tray 4 or 5 and Door C Close Door C 5500-212 Insert the tray and push it completely into the printer Jam at Tray Open Door J and lift the access handle Close the jam access handle and close Door J Problem Causes Solutions Light Prints Print-Quality ProblemsBlank Prints Horizontal Line Deletions Problem Causes Solutions Black PrintsVertical Line Deletions Print-Quality Problems Problem Causes Solutions Horizontal Dark StreaksRepetitive Vertical Dark Streaks Dark Spots or MarksProblem Causes Solutions Unfused or Partially Fused ImageWrinkled Prints Blurred PrintsRepeating Defects Problem Causes Solutions Random or Spot DeletionsDefect Spacing Supply to Replace Maintenance Cleaning the Outside of the PrinterFront Panel Messages Status MessagesFront Panel Messages Errors and WarningsMessage Description Front Panel Messages Jam At B And C Open Doors B And C To Clear Jam C3-2, C4-2 Front Panel Messages Jam At Tray 3 Remove Tray To Clear Jam C2-1, C2-3 Jam At Tray 5 Remove Tray To Clear Out Of Paper Slide in Tray 6 Feeder Stacker Upper Tray Is Full, Unload Toner Is Low Wrong Paper Size Moving and Repacking the Printer Precautions for Moving the PrinterDocumentation CD-ROM Preparing the Printer for Shipment Moving the Printer Within the OfficeMoving and Repacking the Printer Additional Resources SupportInfoSMART Web LinksAdditional Resources User Safety Electrical SafetyLaser Safety Maintenance Safety Operational SafetyOverhead Clearance Total Height RequirementsOperational Guidelines Symbols Marked on Product Warranty Printer Specifications Physical SpecificationsEnvironmental Specifications Electrical SpecificationsPerformance Specifications Controller SpecificationsUSB Regulatory Information United StatesCanada European UnionPhaser 5500 Laser Printer Material Safety Data Sheet Product Recycling Disposal Original SSLeay License Phaser 5500 Laser Printer Phaser 5500 Laser Printer Index-1 IndexPhaser 5500 Laser Printer Index-2 IndexPhaser 5500 Laser Printer Index-3 Phaser 5500 Laser Printer Index-4 Phaser 5500 Laser Printer Index-5 Phaser 5500 Laser Printer Index-6 Phaser 5500 Laser Printer Index-7 Phaser 5500 Laser Printer Index-8