User Guide
Page
Contents
Printing
Contents
Networking
Phaser 5500 Laser Printer Iii
Troubleshooting
Print-Quality Problems
Contents
Copyright 2004 Xerox Corporation. All Rights Reserved
Features
Printer Tour
Printer Features
Features Printer Configuration 5500B
Available Configurations
Printer Tour
5500DN 5500DT
Rear View
Front View
Internal Components
10 11 10 -Sheet Feeder Trays 4 and 5 connection
Upgrades
Printer Options and Upgrades
Resources
Options
Front Panel Description
Front Panel
Error and Warning Messages
Front Panel Layout
Front Panel
Menu Map
Print Icon
Information Pages
Sample Pages
Available Printer Drivers
Printer Drivers
Windows Macintosh Feature 2000, XP 98, Me
Printer Driver Features
Printer Drivers
Server OS X 2003
Managing Your Printer
CentreWare Internet Services is
Printer’s IP Address
Launching CentreWare is
Launching PhaserSMART from CentreWare is
PhaserSMART
PrintingScout
Managing Your Printer
Printer Settings
Accessing Power Saver
Selecting Output Options
Preventing Access to Front Panel Settings
Printer Settings
Selecting Job Offset
Using CentreWare is
Accessing the Startup
Using the Printer’s Front Panel
Select Printer Defaults
Printing the Startup Page Using the Front Panel
Accessing Load Paper Timeout
Selecting Tray Settings
Tray Switching
Tray Sequence
Selecting the Default Tray
Adjusting Front Panel Contrast
Adjusting Front Panel Brightness
Changing Printer Language
Types of Fonts
Fonts
Resident Printer Fonts
Viewing a List of Resident Fonts
Select the Troubleshooting tab
Using a PC Printer Driver
Printing a List of Resident Fonts
Fonts
Downloading Fonts from CentreWare Font Management Utility
Downloading Fonts
PCL Font Type Support
Postscript Font Type Support
Registering Your Printer
Web link from the Printer Installer and Utilities CD-ROM
Printing
Supported Papers
Guidelines
Paper that May Damage Your Printer
Supported Papers
Tray Setup
Tray 6 Long-Edge Feed
Supported Paper and Media
Paper Sizes and Weights
Available Supplies
Xerox Trifold Brochures
Xerox Postcards
Basic Printing
Loading Paper in Tray 1 MPT for Single-Sided Printing
Can occur, and the fuser can be Damaged
Basic Printing
Long-Edge Feed
Short-Edge Feed
Fuser can be damaged
Loading Paper in Trays 2-5 for Single-Sided Printing
5500-129
5500-130
Push the tray completely into the printer
Loading Paper in Tray 6 for Single-Sided Printing
Xerox
Loading Paper in Tray 1 MPT for 2-Sided Printing
5500-139
Loading Paper in Trays 2-5 for 2-Sided Printing
Pull out the tray
5500-134
5500-135
Loading Paper in Tray 6 for 2-Sided Printing
Fan the paper to release sheets that may stick together
Xerox
Stapling Options
Using the Stapler
Mac OS 9 driver
Mac OS X version 10.1 and higher driver
Basic Printing
Adding Staples
Remove the staple unit by lifting it up and out
Front Panel
Using the Hole Puncher
Printer Driver Windows
CentreWare is
Click Properties
Emptying the Punch Waste Box
Factors Affecting Printer Performance
Adjusting Printing Options
Setting Printing Options
Selecting Properties for an Individual Job Windows
Adjusting Printing Options
2003 Paper/Quality tab
Windows Me
Image Options tab
Selecting Properties for an Individual Job Mac
Higher
Printer Features
Layout
Output Options
Cover
Selecting Print-Quality Modes
Type of Print Job Print-Quality Mode
Windows 98, Windows Me PostScript driver
600 x 600 dpi
Sided Printing
Automatic 2-Sided Printing
Guidelines
Sided Printing
Binding Preferences
Operating System Steps Mac OS X version 10.1 and higher
Transparencies
Guidelines for Transparencies
Printing Transparencies from Tray 1 MPT or Tray
Transparencies
Printing Transparencies from Trays
5500-143
Guidelines for Envelopes
Envelopes
Buying and Storing Envelopes
Preparing to Print
Envelopes
Printing Envelopes from Tray 1 MPT
Printing Envelopes from the Optional Envelope Tray
Guidelines for Postcards
Postcards
Printing Postcards
Tray 1 MPT
Envelope Tray
Postcards
Labels
Guidelines for Labels
Printing Labels
Labels
Trays
Tray
Specialty Paper
Trifold Brochures
Guidelines for Trifold Brochures
Specialty Paper
Printing Trifold Brochures
5500-129
5500-242
Weatherproof Paper
Guidelines for Weatherproof Paper
Printing Weatherproof Paper
5500-129
Tray
Custom Size Paper
Printing Custom Size
Loading the Paper Trays
Tray 1 MPT Trays
Custom Size Paper
5500-065
After Removing Custom Size Paper
Printing Separation Pages
Advanced Options
Printing Multiple Pages to a Single Sheet N-Up
Advanced Options
Windows NT PostScript driver
Printing Booklets
Negative Image Mirror Image
Printing Negative and Mirror Images
To select negative or mirror images in a supported driver
Scaling
Windows NT driver
Mac OS 9, Mac OS X version 10.1 and higher driver
Printing Watermarks
Image Smoothing
Printing Cover Pages
Cover Print Option Pages Printed on Cover
Print Option Last Page of Text Blank Pages
Printer Features dialog box, select Last Page Paper Source
Printing or Deleting Personal Print Jobs
Printing or Deleting Secure Print Jobs
Printing or Deleting Proof and Saved Print Jobs
Supplies and Recycling
Supplies
Consumables
Recycling
Routine Maintenance Items
Customer Usage Patterns
Supplies and Recycling
Networking
Connections and Internet Protocol TCP/IP
Overview of Network Setup and Configuration
Choosing a Connection Method
Connecting via Ethernet Recommended
Ethernet
Parallel
Standalone Cable or DSL Network Connection
Connecting via USB
Windows 98 or Later and Windows 2000 or Later
Macintosh OS
Configuring the Network Address
Automatically Setting the Printer’s IP Address
TCP/IP and IP Addresses
Information Comments
Dynamic Methods of Setting the Printer’s IP Address
Dynamic Domain Name Service Ddns
Release Host Name Set to no
Primary Wins Server optional Secondary Wins Server optional
Manually Setting the Printer’s IP Address
InfoSMART Knowledge Base Documents English only
Reference Name Title
Using CentreWare Software
CentreWare Internet Services is
Printer Management Software
CentreWare DP for NetWare
Feature Benefit
CentreWare MC Microsoft Management Console
CentreWare Web
Job Accounting
Using Printer Management Features
MaiLinX Alerts
Usage Profile Reports
Click Save Changes
Click Send Usage Profile Report
Xerox Usage Analysis Tool
Select Install Printer Driver
Quick CD-ROM Install Steps
Windows 2000, Windows XP, and Windows Server
Preliminary Steps
Microsoft TCP/IP Protocol
Other Methods of Installation
Windows 2000, Windows XP, and Windows Server
Right-clickLocal Area Connection, then click Properties
Click the Create a New Port button
Printing the Configuration
Microsoft IPP Port
Http//printer-ip-address/ipp
Verifying Settings
Verifying Driver Installation
Printing a Test
InfoSMART Knowledge Base Documents English only
Windows NT
Quick Install Steps Microsoft TCP/IP Protocol
Windows NT
Click New Port
Windows NT 4.x Troubleshooting TCP/IP
Status column Started Startup column Automatic
Verifying Installation
Windows 98 and Windows Me
Windows 98 and Windows Me
Xerox TCP/IP Port Monitor
PhaserPort Software
Add Xerox TCP/IP Port window
Click OK to exit Printer Properties
Windows 98 and Windows Me Troubleshooting
R100207118 Installing a Windows 98/Me printer driver
Enabling and Using EtherTalk for Mac OS
Macintosh
Requirements
Setting Up the Macintosh Ethernet Port for TCP/IP
Enabling and Using TCP/IP for Mac OS
Creating an LPR Printer with LaserWriter 8.5.1 or Higher
Select Built-In Ethernet from the Active Ports menu
Launch the PhaserPort Printer Tool
PhaserPort for Mac OS System Requirements
Click Quit to exit the PhaserPort Printer Tool
Click Change Setup in the Finder’s Printing menu
Requirements
Verify that AppleTalk is enabled in System Preferences
Macintosh Troubleshooting Step-By-Step
Mac OS X, Versions 10.1 and Higher
Quick Setup
Configuration Software for NetWare Networks
Advanced Setup
Novell enable is On
Novell NetWare Troubleshooting
Novell Distributed/Enterprise Print Services NDPS/NEPS
Novell NetWare
Novell NetWare Troubleshooting Quick Check
Novell Directory Services Bindery
Printing a Document
Verifying the Network Settings
Quick Install Steps
Unix Linux
From the Printer
From Your Computer
Additional Resources
Unix Linux
Click Go to Downloads
Troubleshooting
Automatic Diagnostic Tools
PhaserSMART Technical Support
Front Panel i Button
Paper Jams
Paper Jams
Jam at a
Jam at B
Open Door B
Close Door B
Jam at B and C
5500-005
Open Door C
Close Door C
Jam at C
5500-008
Jam at D
Jam at D and a
Paper Jams
5500-001
Jam at E
Open Door E
Close Door E
Jam at F
Jam at G
Open Door G
Jam at H
Jam at the Stacker Upper Tray
Paper Size Jam in Tray 1 MPT
Close Door a
Paper Size Jam in Trays
5500-001
Paper Size Jam in Tray
Push the tray completely into the printer
5500-001
Jam at Tray 2, 3, 4, or
Remove crumpled paper from the tray
Jam at Tray 1 MPT
5500-048
Jam at Tray 2 and Door a
Open Door a
Pull Tray 2 completely out of the printer
Remove crumpled paper from the tray
Jam at Tray 3 and Door B
Open Door B
Close Door B
Pull Tray 3 completely out of the printer
5500-217
Jam at Tray 4 or 5 and Door C
Close Door C
5500-212
Insert the tray and push it completely into the printer
Jam at Tray
Open Door J and lift the access handle
Close the jam access handle and close Door J
Print-Quality Problems
Problem Causes Solutions Light Prints
Blank Prints
Problem Causes Solutions Black Prints
Horizontal Line Deletions
Vertical Line Deletions
Problem Causes Solutions Horizontal Dark Streaks
Print-Quality Problems
Repetitive Vertical Dark Streaks
Dark Spots or Marks
Image
Problem Causes Solutions Unfused or Partially Fused
Wrinkled Prints
Blurred Prints
Problem Causes Solutions Random or Spot Deletions
Repeating Defects
Defect Spacing Supply to Replace
Cleaning the Outside of the Printer
Maintenance
Status Messages
Front Panel Messages
Errors and Warnings
Front Panel Messages
Message Description
Front Panel Messages
Jam At B And C Open Doors B And C To Clear Jam C3-2, C4-2
Front Panel Messages
Jam At Tray 3 Remove Tray To Clear Jam C2-1, C2-3
Jam At Tray 5 Remove Tray To Clear
Out Of Paper
Slide in Tray 6 Feeder
Stacker Upper Tray Is Full, Unload
Toner Is Low
Wrong Paper Size
Precautions for Moving the Printer
Moving and Repacking the Printer
Documentation CD-ROM
Moving the Printer Within the Office
Preparing the Printer for Shipment
Moving and Repacking the Printer
Support
Additional Resources
InfoSMART
Web Links
Additional Resources
Electrical Safety
User Safety
Laser Safety
Operational Safety
Maintenance Safety
Overhead Clearance
Total Height Requirements
Operational Guidelines
Symbols Marked on Product
Warranty
Physical Specifications
Printer Specifications
Electrical Specifications
Environmental Specifications
Performance Specifications
Controller Specifications
USB
United States
Regulatory Information
European Union
Canada
Phaser 5500 Laser Printer
Material Safety Data Sheet
Product Recycling Disposal
Original SSLeay License
Phaser 5500 Laser Printer
Index
Phaser 5500 Laser Printer Index-1
Index
Phaser 5500 Laser Printer Index-2
Phaser 5500 Laser Printer Index-3
Phaser 5500 Laser Printer Index-4
Phaser 5500 Laser Printer Index-5
Phaser 5500 Laser Printer Index-6
Phaser 5500 Laser Printer Index-7
Phaser 5500 Laser Printer Index-8