Phaser® 5500 Laser Printer

Automatic Diagnostic Tools

This topic includes:

■"PhaserSMART Technical Support" on page 4-2

■"Front Panel i Button" on page 4-2

■"PrintingScout" on page 4-2

Xerox provides several automatic diagnostic tools to help you produce and maintain print quality.

PhaserSMART Technical Support

PhaserSMART Technical Support is an automated, Internet-based support system. Use your default web browser to send diagnostic information from your printer to our web site for analysis. PhaserSMART Technical Support examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support.

To access PhaserSMART Technical Support:

1.Go to www.phaserSMART.com.

2.Enter your printer’s IP address in the browser address window.

If you have other questions or problems, click the appropriate PhaserSMART Technical Support topic to continue.

Front Panel i Button

Your printer’s front panel provides you with information and troubleshooting help. When an error or warning condition occurs, the front panel displays a message informing you of the problem. In many cases, the front panel also displays an animated graphic showing the location of the problem, such as the location of a paper jam.

To view information about how to fix the problem, press the front panel’s information button, which is labeled with an “i”. You can press the i button at any time to get additional information about the message or menu displayed on the front panel.

PrintingScout

PrintingScout is a tool that is installed with your Windows printer driver. It automatically

checks the printer status when you send a print job. If the printer is unable to print your job, PrintingScout automatically displays a message on your computer screen to let you know that the printer needs attention. The message also explains how to fix the problem.

Note

PrintingScout is available from the Windows printer driver for printer connected to the network via TCP/IP.

Copyright © 2004 Xerox Corporation. All Rights Reserved.

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Xerox 5500 manual Automatic Diagnostic Tools, PhaserSMART Technical Support, Front Panel i Button
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5500 specifications

The Xerox 5500 is a versatile color multifunction printer that stands out in the realm of office solutions. Engineered to meet the demands of medium to large workgroups, it combines high-quality printing with sophisticated technology, ensuring reliable and efficient performance.

One of the standout features of the Xerox 5500 is its impressive printing capabilities. It boasts a print speed of up to 30 pages per minute (ppm) for color and monochrome documents, making it a robust choice for busy environments. With a maximum monthly duty cycle of up to 90,000 pages, this printer is designed to handle high-volume tasks effortlessly.

The Xerox 5500 utilizes advanced solid ink technology, which not only produces vibrant, high-quality color prints but also enhances environmental sustainability. The solid ink sticks come in a compact form, reducing waste and simplifying the recycling process. This innovative ink system generates less paper waste because it requires fewer consumables compared to traditional laser printers.

In terms of print resolution, the 5500 offers an outstanding 1200 x 1200 dpi, ensuring sharp text and stunning images that meet professional standards. The printer’s ability to handle various media sizes and types further adds to its flexibility. It supports a wide range of paper sizes from letter to tabloid and can manage different weights, accommodating various business printing needs.

The Xerox 5500 also integrates seamlessly into modern office environments with built-in networking capabilities. It boasts support for USB, Ethernet, and wireless connectivity, allowing multiple users to share the device without hassle. Furthermore, the printer is compatible with both Windows and Mac operating systems, ensuring versatility across different user preferences.

User-friendliness is paramount in the design of the Xerox 5500. The printer features a large color touchscreen interface that simplifies navigation and settings adjustment. Moreover, it supports mobile printing options, including Apple AirPrint and Google Cloud Print, catering to the increasing demand for mobile office solutions.

Lastly, the Xerox 5500 prioritizes security with features like secure print, which allows users to send documents that will only print once they release them at the device. This ensures confidentiality and protects sensitive information, a critical requirement for many organizations.

In conclusion, the Xerox 5500 is a powerful multifunction printer that excels in speed, quality, and innovation while maintaining a focus on environmental sustainability and security. Its robust features make it an excellent choice for any business seeking efficient printing solutions.
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