Print-Quality Problems

Diagnosing Print-Quality Problems (Continued)

 

 

 

 

 

 

 

Problem

Causes

Solutions

 

 

 

 

 

Unfused or Partially Fused

1. The paper may be damp.

1. Replace the paper.

Image

2. Heavy or unusual paper may

2. Replace the paper with an

 

 

 

The printed image is not fully

be in the tray.

approved paper type then do the

fused to the paper and easily

3. The printer may be located

following:

rubs off.

 

in an environment with

At the printer’s front panel,

 

 

 

 

 

 

extreme temperature or

select Paper Handling

 

 

 

 

 

 

humidity.

Setup, then select Fuser

 

 

 

4. The fuser may be defective.

Configuration.

 

 

 

 

 

 

 

 

 

Adjust the fuser setting for

 

 

 

 

 

 

 

 

the paper type selected.

 

 

 

 

3. Verify that the printer is located

 

 

 

 

in an environment with the

 

 

 

 

temperature between 5° and

 

 

 

 

32° C (41° and 89° F) and the

 

 

 

 

 

 

 

 

relative humidity between 15%

 

 

 

 

and 85%. Move the printer to a

 

 

 

 

suitable area, away from air

 

 

 

 

conditioning vents, open loading

 

 

 

 

docks, etc.

 

 

 

 

4. Replace the fuser (in the

 

 

 

 

maintenance kit).

Wrinkled Prints

The pages are wrinkled, creased, or torn.

1.The paper is not loaded correctly in the appropriate tray.

2.The paper may be in poor condition.

3.The paper may be damp.

4.The fuser may be at the end of its life.

1.Verify that the paper is correctly loaded in the appropriate tray.

2.Replace the paper.

3.Replace the paper.

4.Replace the fuser (contained in the maintenance kit).

Blurred Prints

The image is blurred at the edges.

1.The paper may be in poor condition.

2.The paper may be damp.

3.The drum cartridge may be defective.

1.Replace the paper.

2.Replace the paper.

3.Replace the drum cartridge.

Phaser® 5500 Laser Printer

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Image 209
Xerox 5500 manual Problem Causes Solutions Unfused or Partially Fused, Image, Wrinkled Prints, Blurred Prints

5500 specifications

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