User Guide
Page
Contents
Printing
Contents
Networking
Phaser 5500 Laser Printer Iii
Troubleshooting
Print-Quality Problems
Contents
Copyright 2004 Xerox Corporation. All Rights Reserved
Features
Printer Tour
Printer Features
Features Printer Configuration 5500B
Available Configurations
Printer Tour
5500DN 5500DT
Rear View
Front View
Internal Components
10 11 10 -Sheet Feeder Trays 4 and 5 connection
Upgrades
Printer Options and Upgrades
Resources
Options
Front Panel Description
Front Panel
Front Panel Layout
Error and Warning Messages
Front Panel
Menu Map
Print Icon
Information Pages
Sample Pages
Available Printer Drivers
Printer Drivers
Windows Macintosh Feature 2000, XP 98, Me
Printer Driver Features
Printer Drivers
Server OS X 2003
Managing Your Printer
CentreWare Internet Services is
Printer’s IP Address
Launching CentreWare is
Launching PhaserSMART from CentreWare is
PhaserSMART
PrintingScout
Managing Your Printer
Accessing Power Saver
Printer Settings
Selecting Output Options
Printer Settings
Preventing Access to Front Panel Settings
Selecting Job Offset
Using CentreWare is
Accessing the Startup
Using the Printer’s Front Panel
Select Printer Defaults
Printing the Startup Page Using the Front Panel
Accessing Load Paper Timeout
Tray Switching
Selecting Tray Settings
Tray Sequence
Selecting the Default Tray
Adjusting Front Panel Contrast
Adjusting Front Panel Brightness
Changing Printer Language
Types of Fonts
Fonts
Resident Printer Fonts
Viewing a List of Resident Fonts
Select the Troubleshooting tab
Using a PC Printer Driver
Printing a List of Resident Fonts
Fonts
Downloading Fonts from CentreWare Font Management Utility
Downloading Fonts
PCL Font Type Support
Postscript Font Type Support
Registering Your Printer
Web link from the Printer Installer and Utilities CD-ROM
Printing
Guidelines
Supported Papers
Paper that May Damage Your Printer
Supported Papers
Tray Setup
Tray 6 Long-Edge Feed
Supported Paper and Media
Paper Sizes and Weights
Available Supplies
Xerox Trifold Brochures
Xerox Postcards
Loading Paper in Tray 1 MPT for Single-Sided Printing
Basic Printing
Can occur, and the fuser can be Damaged
Basic Printing
Long-Edge Feed
Short-Edge Feed
Fuser can be damaged
Loading Paper in Trays 2-5 for Single-Sided Printing
5500-129
5500-130
Push the tray completely into the printer
Loading Paper in Tray 6 for Single-Sided Printing
Xerox
Loading Paper in Tray 1 MPT for 2-Sided Printing
5500-139
Loading Paper in Trays 2-5 for 2-Sided Printing
Pull out the tray
5500-134
5500-135
Loading Paper in Tray 6 for 2-Sided Printing
Fan the paper to release sheets that may stick together
Xerox
Stapling Options
Using the Stapler
Mac OS 9 driver
Mac OS X version 10.1 and higher driver
Basic Printing
Adding Staples
Remove the staple unit by lifting it up and out
Front Panel
Using the Hole Puncher
CentreWare is
Printer Driver Windows
Click Properties
Emptying the Punch Waste Box
Factors Affecting Printer Performance
Setting Printing Options
Adjusting Printing Options
Selecting Properties for an Individual Job Windows
Adjusting Printing Options
2003 Paper/Quality tab
Windows Me
Image Options tab
Selecting Properties for an Individual Job Mac
Higher
Printer Features
Layout
Output Options
Cover
Selecting Print-Quality Modes
Type of Print Job Print-Quality Mode
Windows 98, Windows Me PostScript driver
600 x 600 dpi
Automatic 2-Sided Printing
Sided Printing
Guidelines
Sided Printing
Binding Preferences
Operating System Steps Mac OS X version 10.1 and higher
Guidelines for Transparencies
Transparencies
Printing Transparencies from Tray 1 MPT or Tray
Transparencies
Printing Transparencies from Trays
5500-143
Guidelines for Envelopes
Envelopes
Buying and Storing Envelopes
Preparing to Print
Envelopes
Printing Envelopes from Tray 1 MPT
Printing Envelopes from the Optional Envelope Tray
Guidelines for Postcards
Postcards
Printing Postcards
Tray 1 MPT
Envelope Tray
Postcards
Guidelines for Labels
Labels
Printing Labels
Trays
Labels
Tray
Trifold Brochures
Specialty Paper
Guidelines for Trifold Brochures
Specialty Paper
Printing Trifold Brochures
5500-129
5500-242
Guidelines for Weatherproof Paper
Weatherproof Paper
Printing Weatherproof Paper
5500-129
Tray
Printing Custom Size
Custom Size Paper
Loading the Paper Trays
Tray 1 MPT Trays
Custom Size Paper
5500-065
After Removing Custom Size Paper
Printing Separation Pages
Advanced Options
Advanced Options
Printing Multiple Pages to a Single Sheet N-Up
Windows NT PostScript driver
Printing Booklets
Negative Image Mirror Image
Printing Negative and Mirror Images
To select negative or mirror images in a supported driver
Windows NT driver
Scaling
Mac OS 9, Mac OS X version 10.1 and higher driver
Printing Watermarks
Image Smoothing
Cover Print Option Pages Printed on Cover
Printing Cover Pages
Print Option Last Page of Text Blank Pages
Printer Features dialog box, select Last Page Paper Source
Printing or Deleting Personal Print Jobs
Printing or Deleting Secure Print Jobs
Printing or Deleting Proof and Saved Print Jobs
Supplies
Supplies and Recycling
Consumables
Recycling
Routine Maintenance Items
Customer Usage Patterns
Supplies and Recycling
Networking
Connections and Internet Protocol TCP/IP
Overview of Network Setup and Configuration
Choosing a Connection Method
Connecting via Ethernet Recommended
Ethernet
Parallel
Standalone Cable or DSL Network Connection
Connecting via USB
Windows 98 or Later and Windows 2000 or Later
Macintosh OS
Automatically Setting the Printer’s IP Address
Configuring the Network Address
TCP/IP and IP Addresses
Information Comments
Dynamic Methods of Setting the Printer’s IP Address
Release Host Name Set to no
Dynamic Domain Name Service Ddns
Primary Wins Server optional Secondary Wins Server optional
InfoSMART Knowledge Base Documents English only
Manually Setting the Printer’s IP Address
Reference Name Title
CentreWare Internet Services is
Using CentreWare Software
Printer Management Software
CentreWare DP for NetWare
Feature Benefit
CentreWare MC Microsoft Management Console
CentreWare Web
Job Accounting
Using Printer Management Features
Usage Profile Reports
MaiLinX Alerts
Click Save Changes
Click Send Usage Profile Report
Xerox Usage Analysis Tool
Select Install Printer Driver
Quick CD-ROM Install Steps
Windows 2000, Windows XP, and Windows Server
Preliminary Steps
Microsoft TCP/IP Protocol
Other Methods of Installation
Windows 2000, Windows XP, and Windows Server
Right-clickLocal Area Connection, then click Properties
Click the Create a New Port button
Microsoft IPP Port
Printing the Configuration
Http//printer-ip-address/ipp
Verifying Driver Installation
Verifying Settings
Printing a Test
InfoSMART Knowledge Base Documents English only
Windows NT
Windows NT
Quick Install Steps Microsoft TCP/IP Protocol
Click New Port
Windows NT 4.x Troubleshooting TCP/IP
Status column Started Startup column Automatic
Verifying Installation
Windows 98 and Windows Me
Windows 98 and Windows Me
Xerox TCP/IP Port Monitor
Add Xerox TCP/IP Port window
PhaserPort Software
Click OK to exit Printer Properties
Windows 98 and Windows Me Troubleshooting
R100207118 Installing a Windows 98/Me printer driver
Macintosh
Enabling and Using EtherTalk for Mac OS
Requirements
Setting Up the Macintosh Ethernet Port for TCP/IP
Enabling and Using TCP/IP for Mac OS
Creating an LPR Printer with LaserWriter 8.5.1 or Higher
Select Built-In Ethernet from the Active Ports menu
Launch the PhaserPort Printer Tool
PhaserPort for Mac OS System Requirements
Click Quit to exit the PhaserPort Printer Tool
Click Change Setup in the Finder’s Printing menu
Requirements
Verify that AppleTalk is enabled in System Preferences
Macintosh Troubleshooting Step-By-Step
Mac OS X, Versions 10.1 and Higher
Quick Setup
Configuration Software for NetWare Networks
Advanced Setup
Novell enable is On
Novell Distributed/Enterprise Print Services NDPS/NEPS
Novell NetWare Troubleshooting
Novell NetWare
Novell NetWare Troubleshooting Quick Check
Novell Directory Services Bindery
Printing a Document
Verifying the Network Settings
Unix Linux
Quick Install Steps
From the Printer
From Your Computer
Additional Resources
Unix Linux
Click Go to Downloads
Troubleshooting
PhaserSMART Technical Support
Automatic Diagnostic Tools
Front Panel i Button
Paper Jams
Paper Jams
Jam at a
Jam at B
Open Door B
Close Door B
Jam at B and C
5500-005
Open Door C
Close Door C
Jam at C
5500-008
Jam at D
Jam at D and a
Paper Jams
5500-001
Jam at E
Open Door E
Close Door E
Jam at F
Jam at G
Open Door G
Jam at H
Jam at the Stacker Upper Tray
Paper Size Jam in Tray 1 MPT
Close Door a
Paper Size Jam in Trays
5500-001
Paper Size Jam in Tray
Push the tray completely into the printer
5500-001
Jam at Tray 2, 3, 4, or
Remove crumpled paper from the tray
Jam at Tray 1 MPT
5500-048
Jam at Tray 2 and Door a
Open Door a
Pull Tray 2 completely out of the printer
Remove crumpled paper from the tray
Jam at Tray 3 and Door B
Open Door B
Close Door B
Pull Tray 3 completely out of the printer
5500-217
Jam at Tray 4 or 5 and Door C
Close Door C
5500-212
Insert the tray and push it completely into the printer
Jam at Tray
Open Door J and lift the access handle
Close the jam access handle and close Door J
Problem Causes Solutions Light Prints
Print-Quality Problems
Blank Prints
Horizontal Line Deletions
Problem Causes Solutions Black Prints
Vertical Line Deletions
Problem Causes Solutions Horizontal Dark Streaks
Print-Quality Problems
Repetitive Vertical Dark Streaks
Dark Spots or Marks
Image
Problem Causes Solutions Unfused or Partially Fused
Wrinkled Prints
Blurred Prints
Repeating Defects
Problem Causes Solutions Random or Spot Deletions
Defect Spacing Supply to Replace
Cleaning the Outside of the Printer
Maintenance
Status Messages
Front Panel Messages
Front Panel Messages
Errors and Warnings
Message Description
Front Panel Messages
Jam At B And C Open Doors B And C To Clear Jam C3-2, C4-2
Front Panel Messages
Jam At Tray 3 Remove Tray To Clear Jam C2-1, C2-3
Jam At Tray 5 Remove Tray To Clear
Out Of Paper
Slide in Tray 6 Feeder
Stacker Upper Tray Is Full, Unload
Toner Is Low
Wrong Paper Size
Moving and Repacking the Printer
Precautions for Moving the Printer
Documentation CD-ROM
Preparing the Printer for Shipment
Moving the Printer Within the Office
Moving and Repacking the Printer
Support
Additional Resources
InfoSMART
Web Links
Additional Resources
Electrical Safety
User Safety
Laser Safety
Operational Safety
Maintenance Safety
Overhead Clearance
Total Height Requirements
Operational Guidelines
Symbols Marked on Product
Warranty
Physical Specifications
Printer Specifications
Electrical Specifications
Environmental Specifications
Performance Specifications
Controller Specifications
USB
United States
Regulatory Information
European Union
Canada
Phaser 5500 Laser Printer
Material Safety Data Sheet
Product Recycling Disposal
Original SSLeay License
Phaser 5500 Laser Printer
Index
Phaser 5500 Laser Printer Index-1
Index
Phaser 5500 Laser Printer Index-2
Phaser 5500 Laser Printer Index-3
Phaser 5500 Laser Printer Index-4
Phaser 5500 Laser Printer Index-5
Phaser 5500 Laser Printer Index-6
Phaser 5500 Laser Printer Index-7
Phaser 5500 Laser Printer Index-8