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Xerox 5500 manual Jam at Tray 3 and Door B

Models: 5500

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Page 194

Paper Jams

8.Insert the tray and push it completely into the printer.

A

B

C

5500-216

Jam at Tray 3 and Door B

Follow these steps to clear the jam.

1.If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer.

5500-230

Phaser® 5500 Laser Printer

4-41

Image 194

Xerox 5500 manual Jam at Tray 3 and Door B

Contents

User Guide Page Contents Contents PrintingPhaser 5500 Laser Printer Iii NetworkingTroubleshooting Print-Quality Problems Contents Features Copyright 2004 Xerox Corporation. All Rights ReservedPrinter Features Printer TourPrinter Tour Available ConfigurationsFeatures Printer Configuration 5500B 5500DN 5500DTInternal Components Front ViewRear View 10 11 10 -Sheet Feeder Trays 4 and 5 connectionResources Printer Options and UpgradesUpgrades OptionsFront Panel Front Panel DescriptionFront Panel Error and Warning MessagesFront Panel Layout Information Pages Print IconMenu Map Sample PagesPrinter Drivers Available Printer DriversPrinter Drivers Printer Driver FeaturesWindows Macintosh Feature 2000, XP 98, Me Server OS X 2003Printer’s IP Address CentreWare Internet Services isManaging Your Printer Launching CentreWare isPrintingScout PhaserSMARTLaunching PhaserSMART from CentreWare is Managing Your PrinterSelecting Output Options Printer SettingsAccessing Power Saver Selecting Job Offset Preventing Access to Front Panel SettingsPrinter Settings Using the Printer’s Front Panel Accessing the StartupUsing CentreWare is Select Printer DefaultsAccessing Load Paper Timeout Printing the Startup Page Using the Front PanelTray Sequence Selecting Tray SettingsTray Switching Selecting the Default Tray Adjusting Front Panel Brightness Adjusting Front Panel ContrastChanging Printer Language Resident Printer Fonts FontsTypes of Fonts Viewing a List of Resident FontsPrinting a List of Resident Fonts Using a PC Printer DriverSelect the Troubleshooting tab FontsPCL Font Type Support Downloading FontsDownloading Fonts from CentreWare Font Management Utility Postscript Font Type SupportWeb link from the Printer Installer and Utilities CD-ROM Registering Your PrinterPrinting Paper that May Damage Your Printer Supported PapersGuidelines Tray Setup Supported PapersTray 6 Long-Edge Feed Supported Paper and Media Paper Sizes and Weights Available Supplies Xerox Postcards Xerox Trifold BrochuresCan occur, and the fuser can be Damaged Basic PrintingLoading Paper in Tray 1 MPT for Single-Sided Printing Basic Printing Long-Edge Feed Short-Edge Feed Loading Paper in Trays 2-5 for Single-Sided Printing Fuser can be damaged5500-129 5500-130 Push the tray completely into the printer Loading Paper in Tray 6 for Single-Sided Printing Xerox Loading Paper in Tray 1 MPT for 2-Sided Printing 5500-139 Loading Paper in Trays 2-5 for 2-Sided Printing Fuser can be damagedPull out the tray 5500-134 5500-135 Loading Paper in Tray 6 for 2-Sided Printing Fan the paper to release sheets that may stick together Xerox Mac OS 9 driver Using the StaplerStapling Options Mac OS X version 10.1 and higher driverBasic Printing Adding Staples Remove the staple unit by lifting it up and out Using the Hole Puncher Front PanelClick Properties Printer Driver WindowsCentreWare is Emptying the Punch Waste Box Factors Affecting Printer Performance Selecting Properties for an Individual Job Windows Adjusting Printing OptionsSetting Printing Options Adjusting Printing Options Windows Me 2003 Paper/Quality tabSelecting Properties for an Individual Job Mac Image Options tabLayout Printer FeaturesHigher Output OptionsCover Windows 98, Windows Me PostScript driver Type of Print Job Print-Quality ModeSelecting Print-Quality Modes 600 x 600 dpiGuidelines Sided PrintingAutomatic 2-Sided Printing Binding Preferences Sided PrintingOperating System Steps Mac OS X version 10.1 and higher Printing Transparencies from Tray 1 MPT or Tray TransparenciesGuidelines for Transparencies Printing Transparencies from Trays Transparencies5500-143 Buying and Storing Envelopes EnvelopesGuidelines for Envelopes Preparing to PrintPrinting Envelopes from Tray 1 MPT EnvelopesPrinting Envelopes from the Optional Envelope Tray Printing Postcards PostcardsGuidelines for Postcards Tray 1 MPTPostcards Envelope TrayPrinting Labels LabelsGuidelines for Labels Tray LabelsTrays Guidelines for Trifold Brochures Specialty PaperTrifold Brochures Printing Trifold Brochures Specialty Paper5500-129 5500-242 Printing Weatherproof Paper Weatherproof PaperGuidelines for Weatherproof Paper 5500-129 Tray Loading the Paper Trays Custom Size PaperPrinting Custom Size Custom Size Paper Tray 1 MPT Trays5500-065 After Removing Custom Size Paper Advanced Options Printing Separation PagesWindows NT PostScript driver Printing Multiple Pages to a Single Sheet N-UpAdvanced Options Printing Booklets Printing Negative and Mirror Images Negative Image Mirror ImageTo select negative or mirror images in a supported driver Mac OS 9, Mac OS X version 10.1 and higher driver ScalingWindows NT driver Printing Watermarks Image Smoothing Mac OS X version 10.1 and higher driverPrint Option Last Page of Text Blank Pages Printing Cover PagesCover Print Option Pages Printed on Cover Printer Features dialog box, select Last Page Paper Source Printing or Deleting Secure Print Jobs Printing or Deleting Personal Print JobsPrinting or Deleting Proof and Saved Print Jobs Consumables Supplies and RecyclingSupplies Customer Usage Patterns Routine Maintenance ItemsRecycling Supplies and RecyclingNetworking Overview of Network Setup and Configuration Connections and Internet Protocol TCP/IPEthernet Connecting via Ethernet RecommendedChoosing a Connection Method ParallelWindows 98 or Later and Windows 2000 or Later Connecting via USBStandalone Cable or DSL Network Connection Macintosh OSTCP/IP and IP Addresses Configuring the Network AddressAutomatically Setting the Printer’s IP Address Dynamic Methods of Setting the Printer’s IP Address Information CommentsPrimary Wins Server optional Secondary Wins Server optional Dynamic Domain Name Service DdnsRelease Host Name Set to no Reference Name Title Manually Setting the Printer’s IP AddressInfoSMART Knowledge Base Documents English only Printer Management Software Using CentreWare SoftwareCentreWare Internet Services is CentreWare MC Microsoft Management Console Feature BenefitCentreWare DP for NetWare CentreWare WebUsing Printer Management Features Job AccountingClick Save Changes MaiLinX AlertsUsage Profile Reports Xerox Usage Analysis Tool Click Send Usage Profile ReportWindows 2000, Windows XP, and Windows Server Quick CD-ROM Install StepsSelect Install Printer Driver Preliminary StepsWindows 2000, Windows XP, and Windows Server Other Methods of InstallationMicrosoft TCP/IP Protocol Right-clickLocal Area Connection, then click PropertiesClick the Create a New Port button Http//printer-ip-address/ipp Printing the ConfigurationMicrosoft IPP Port Printing a Test Verifying SettingsVerifying Driver Installation InfoSMART Knowledge Base Documents English only Windows NT Preliminary StepsClick New Port Quick Install Steps Microsoft TCP/IP ProtocolWindows NT Windows NT 4.x Troubleshooting TCP/IP Verifying SettingsVerifying Installation Status column Started Startup column AutomaticWindows 98 and Windows Me Preliminary StepsXerox TCP/IP Port Monitor Windows 98 and Windows MeClick OK to exit Printer Properties PhaserPort SoftwareAdd Xerox TCP/IP Port window Windows 98 and Windows Me Troubleshooting R100207118 Installing a Windows 98/Me printer driver Requirements Enabling and Using EtherTalk for Mac OSMacintosh Creating an LPR Printer with LaserWriter 8.5.1 or Higher Enabling and Using TCP/IP for Mac OSSetting Up the Macintosh Ethernet Port for TCP/IP Select Built-In Ethernet from the Active Ports menuClick Quit to exit the PhaserPort Printer Tool PhaserPort for Mac OS System RequirementsLaunch the PhaserPort Printer Tool Click Change Setup in the Finder’s Printing menuVerify that AppleTalk is enabled in System Preferences RequirementsMacintosh Troubleshooting Step-By-Step Mac OS X, Versions 10.1 and Higher Advanced Setup Configuration Software for NetWare NetworksQuick Setup Novell enable is OnNovell NetWare Novell NetWare TroubleshootingNovell Distributed/Enterprise Print Services NDPS/NEPS Novell NetWare Troubleshooting Quick Check RequirementsNovell Directory Services Bindery Verifying the Network Settings Printing a DocumentFrom the Printer Quick Install StepsUnix Linux Unix Linux Additional ResourcesFrom Your Computer Click Go to DownloadsTroubleshooting Front Panel i Button Automatic Diagnostic ToolsPhaserSMART Technical Support Paper Jams Jam at a Paper JamsJam at B Open Door B Close Door B Jam at B and C 5500-005 Open Door C Close Door C Jam at C 5500-008 Jam at D Jam at D and a Paper Jams 5500-001 Jam at E Open Door E Close Door E Jam at F Jam at G Open Door G Jam at H Jam at the Stacker Upper Tray Paper Size Jam in Tray 1 MPT Close Door a Paper Size Jam in Trays 5500-001 Paper Size Jam in Tray Push the tray completely into the printer 5500-001 Jam at Tray 2, 3, 4, or Remove crumpled paper from the tray Jam at Tray 1 MPT 5500-048 Jam at Tray 2 and Door a Open Door a Pull Tray 2 completely out of the printer Remove crumpled paper from the tray Jam at Tray 3 and Door B Open Door B Close Door B Pull Tray 3 completely out of the printer 5500-217 Jam at Tray 4 or 5 and Door C Close Door C 5500-212 Insert the tray and push it completely into the printer Jam at Tray Open Door J and lift the access handle Close the jam access handle and close Door J Blank Prints Print-Quality ProblemsProblem Causes Solutions Light Prints Vertical Line Deletions Problem Causes Solutions Black PrintsHorizontal Line Deletions Repetitive Vertical Dark Streaks Print-Quality ProblemsProblem Causes Solutions Horizontal Dark Streaks Dark Spots or MarksWrinkled Prints Problem Causes Solutions Unfused or Partially FusedImage Blurred PrintsDefect Spacing Supply to Replace Problem Causes Solutions Random or Spot DeletionsRepeating Defects Maintenance Cleaning the Outside of the PrinterFront Panel Messages Status MessagesMessage Description Errors and WarningsFront Panel Messages Front Panel Messages Jam At B And C Open Doors B And C To Clear Jam C3-2, C4-2 Front Panel Messages Jam At Tray 3 Remove Tray To Clear Jam C2-1, C2-3 Jam At Tray 5 Remove Tray To Clear Out Of Paper Slide in Tray 6 Feeder Stacker Upper Tray Is Full, Unload Toner Is Low Wrong Paper Size Documentation CD-ROM Precautions for Moving the PrinterMoving and Repacking the Printer Moving and Repacking the Printer Moving the Printer Within the OfficePreparing the Printer for Shipment InfoSMART Additional ResourcesSupport Web LinksAdditional Resources User Safety Electrical SafetyLaser Safety Overhead Clearance Maintenance SafetyOperational Safety Total Height RequirementsOperational Guidelines Symbols Marked on Product Warranty Printer Specifications Physical SpecificationsPerformance Specifications Environmental SpecificationsElectrical Specifications Controller SpecificationsUSB Regulatory Information United StatesCanada European UnionPhaser 5500 Laser Printer Material Safety Data Sheet Product Recycling Disposal Original SSLeay License Phaser 5500 Laser Printer Phaser 5500 Laser Printer Index-1 IndexPhaser 5500 Laser Printer Index-2 IndexPhaser 5500 Laser Printer Index-3 Phaser 5500 Laser Printer Index-4 Phaser 5500 Laser Printer Index-5 Phaser 5500 Laser Printer Index-6 Phaser 5500 Laser Printer Index-7 Phaser 5500 Laser Printer Index-8