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Xerox 5500 manual Close Door E

Models: 5500

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Page 173

Paper Jams

4.Close Door E.

E

5500-012

5.Close Door A.

E

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D

5500-003

Phaser® 5500 Laser Printer

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Xerox 5500 manual Close Door E

Contents

User Guide Page Contents Printing ContentsNetworking Phaser 5500 Laser Printer IiiTroubleshooting Print-Quality Problems Contents Copyright 2004 Xerox Corporation. All Rights Reserved FeaturesPrinter Tour Printer FeaturesFeatures Printer Configuration 5500B Available ConfigurationsPrinter Tour 5500DN 5500DTRear View Front ViewInternal Components 10 11 10 -Sheet Feeder Trays 4 and 5 connectionUpgrades Printer Options and UpgradesResources OptionsFront Panel Description Front PanelFront Panel Error and Warning MessagesFront Panel Layout Menu Map Print IconInformation Pages Sample PagesAvailable Printer Drivers Printer DriversWindows Macintosh Feature 2000, XP 98, Me Printer Driver FeaturesPrinter Drivers Server OS X 2003Managing Your Printer CentreWare Internet Services isPrinter’s IP Address Launching CentreWare isLaunching PhaserSMART from CentreWare is PhaserSMARTPrintingScout Managing Your PrinterSelecting Output Options Printer SettingsAccessing Power Saver Selecting Job Offset Preventing Access to Front Panel SettingsPrinter Settings Using CentreWare is Accessing the StartupUsing the Printer’s Front Panel Select Printer DefaultsPrinting the Startup Page Using the Front Panel Accessing Load Paper TimeoutTray Sequence Selecting Tray SettingsTray Switching Selecting the Default Tray Adjusting Front Panel Contrast Adjusting Front Panel BrightnessChanging Printer Language Types of Fonts FontsResident Printer Fonts Viewing a List of Resident FontsSelect the Troubleshooting tab Using a PC Printer DriverPrinting a List of Resident Fonts FontsDownloading Fonts from CentreWare Font Management Utility Downloading FontsPCL Font Type Support Postscript Font Type SupportRegistering Your Printer Web link from the Printer Installer and Utilities CD-ROMPrinting Paper that May Damage Your Printer Supported PapersGuidelines Supported Papers Tray SetupTray 6 Long-Edge Feed Supported Paper and Media Paper Sizes and Weights Available Supplies Xerox Trifold Brochures Xerox PostcardsCan occur, and the fuser can be Damaged Basic PrintingLoading Paper in Tray 1 MPT for Single-Sided Printing Basic Printing Long-Edge Feed Short-Edge Feed Fuser can be damaged Loading Paper in Trays 2-5 for Single-Sided Printing5500-129 5500-130 Push the tray completely into the printer Loading Paper in Tray 6 for Single-Sided Printing Xerox Loading Paper in Tray 1 MPT for 2-Sided Printing 5500-139 Fuser can be damaged Loading Paper in Trays 2-5 for 2-Sided PrintingPull out the tray 5500-134 5500-135 Loading Paper in Tray 6 for 2-Sided Printing Fan the paper to release sheets that may stick together Xerox Stapling Options Using the StaplerMac OS 9 driver Mac OS X version 10.1 and higher driverBasic Printing Adding Staples Remove the staple unit by lifting it up and out Front Panel Using the Hole PuncherClick Properties Printer Driver WindowsCentreWare is Emptying the Punch Waste Box Factors Affecting Printer Performance Selecting Properties for an Individual Job Windows Adjusting Printing OptionsSetting Printing Options Adjusting Printing Options 2003 Paper/Quality tab Windows MeImage Options tab Selecting Properties for an Individual Job MacHigher Printer FeaturesLayout Output OptionsCover Selecting Print-Quality Modes Type of Print Job Print-Quality ModeWindows 98, Windows Me PostScript driver 600 x 600 dpiGuidelines Sided PrintingAutomatic 2-Sided Printing Sided Printing Binding PreferencesOperating System Steps Mac OS X version 10.1 and higher Printing Transparencies from Tray 1 MPT or Tray TransparenciesGuidelines for Transparencies Transparencies Printing Transparencies from Trays5500-143 Guidelines for Envelopes EnvelopesBuying and Storing Envelopes Preparing to PrintEnvelopes Printing Envelopes from Tray 1 MPTPrinting Envelopes from the Optional Envelope Tray Guidelines for Postcards PostcardsPrinting Postcards Tray 1 MPTEnvelope Tray PostcardsPrinting Labels LabelsGuidelines for Labels Tray LabelsTrays Guidelines for Trifold Brochures Specialty PaperTrifold Brochures Specialty Paper Printing Trifold Brochures5500-129 5500-242 Printing Weatherproof Paper Weatherproof PaperGuidelines for Weatherproof Paper 5500-129 Tray Loading the Paper Trays Custom Size PaperPrinting Custom Size Tray 1 MPT Trays Custom Size Paper5500-065 After Removing Custom Size Paper Printing Separation Pages Advanced OptionsWindows NT PostScript driver Printing Multiple Pages to a Single Sheet N-UpAdvanced Options Printing Booklets Negative Image Mirror Image Printing Negative and Mirror ImagesTo select negative or mirror images in a supported driver Mac OS 9, Mac OS X version 10.1 and higher driver ScalingWindows NT driver Printing Watermarks Mac OS X version 10.1 and higher driver Image SmoothingPrint Option Last Page of Text Blank Pages Printing Cover PagesCover Print Option Pages Printed on Cover Printer Features dialog box, select Last Page Paper Source Printing or Deleting Personal Print Jobs Printing or Deleting Secure Print JobsPrinting or Deleting Proof and Saved Print Jobs Consumables Supplies and RecyclingSupplies Recycling Routine Maintenance ItemsCustomer Usage Patterns Supplies and RecyclingNetworking Connections and Internet Protocol TCP/IP Overview of Network Setup and ConfigurationChoosing a Connection Method Connecting via Ethernet RecommendedEthernet ParallelStandalone Cable or DSL Network Connection Connecting via USBWindows 98 or Later and Windows 2000 or Later Macintosh OSTCP/IP and IP Addresses Configuring the Network AddressAutomatically Setting the Printer’s IP Address Information Comments Dynamic Methods of Setting the Printer’s IP AddressPrimary Wins Server optional Secondary Wins Server optional Dynamic Domain Name Service DdnsRelease Host Name Set to no Reference Name Title Manually Setting the Printer’s IP AddressInfoSMART Knowledge Base Documents English only Printer Management Software Using CentreWare SoftwareCentreWare Internet Services is CentreWare DP for NetWare Feature BenefitCentreWare MC Microsoft Management Console CentreWare WebJob Accounting Using Printer Management FeaturesClick Save Changes MaiLinX AlertsUsage Profile Reports Click Send Usage Profile Report Xerox Usage Analysis ToolSelect Install Printer Driver Quick CD-ROM Install StepsWindows 2000, Windows XP, and Windows Server Preliminary StepsMicrosoft TCP/IP Protocol Other Methods of InstallationWindows 2000, Windows XP, and Windows Server Right-clickLocal Area Connection, then click PropertiesClick the Create a New Port button Http//printer-ip-address/ipp Printing the ConfigurationMicrosoft IPP Port Printing a Test Verifying SettingsVerifying Driver Installation InfoSMART Knowledge Base Documents English only Preliminary Steps Windows NTClick New Port Quick Install Steps Microsoft TCP/IP ProtocolWindows NT Verifying Settings Windows NT 4.x Troubleshooting TCP/IPStatus column Started Startup column Automatic Verifying InstallationPreliminary Steps Windows 98 and Windows MeWindows 98 and Windows Me Xerox TCP/IP Port MonitorClick OK to exit Printer Properties PhaserPort SoftwareAdd Xerox TCP/IP Port window Windows 98 and Windows Me Troubleshooting R100207118 Installing a Windows 98/Me printer driver Requirements Enabling and Using EtherTalk for Mac OSMacintosh Setting Up the Macintosh Ethernet Port for TCP/IP Enabling and Using TCP/IP for Mac OSCreating an LPR Printer with LaserWriter 8.5.1 or Higher Select Built-In Ethernet from the Active Ports menuLaunch the PhaserPort Printer Tool PhaserPort for Mac OS System RequirementsClick Quit to exit the PhaserPort Printer Tool Click Change Setup in the Finder’s Printing menuRequirements Verify that AppleTalk is enabled in System PreferencesMacintosh Troubleshooting Step-By-Step Mac OS X, Versions 10.1 and Higher Quick Setup Configuration Software for NetWare NetworksAdvanced Setup Novell enable is OnNovell NetWare Novell NetWare TroubleshootingNovell Distributed/Enterprise Print Services NDPS/NEPS Requirements Novell NetWare Troubleshooting Quick CheckNovell Directory Services Bindery Printing a Document Verifying the Network SettingsFrom the Printer Quick Install StepsUnix Linux From Your Computer Additional ResourcesUnix Linux Click Go to DownloadsTroubleshooting Front Panel i Button Automatic Diagnostic ToolsPhaserSMART Technical Support Paper Jams Paper Jams Jam at aJam at B Open Door B Close Door B Jam at B and C 5500-005 Open Door C Close Door C Jam at C 5500-008 Jam at D Jam at D and a Paper Jams 5500-001 Jam at E Open Door E Close Door E Jam at F Jam at G Open Door G Jam at H Jam at the Stacker Upper Tray Paper Size Jam in Tray 1 MPT Close Door a Paper Size Jam in Trays 5500-001 Paper Size Jam in Tray Push the tray completely into the printer 5500-001 Jam at Tray 2, 3, 4, or Remove crumpled paper from the tray Jam at Tray 1 MPT 5500-048 Jam at Tray 2 and Door a Open Door a Pull Tray 2 completely out of the printer Remove crumpled paper from the tray Jam at Tray 3 and Door B Open Door B Close Door B Pull Tray 3 completely out of the printer 5500-217 Jam at Tray 4 or 5 and Door C Close Door C 5500-212 Insert the tray and push it completely into the printer Jam at Tray Open Door J and lift the access handle Close the jam access handle and close Door J Blank Prints Print-Quality ProblemsProblem Causes Solutions Light Prints Vertical Line Deletions Problem Causes Solutions Black PrintsHorizontal Line Deletions Problem Causes Solutions Horizontal Dark Streaks Print-Quality ProblemsRepetitive Vertical Dark Streaks Dark Spots or MarksImage Problem Causes Solutions Unfused or Partially FusedWrinkled Prints Blurred PrintsDefect Spacing Supply to Replace Problem Causes Solutions Random or Spot DeletionsRepeating Defects Cleaning the Outside of the Printer MaintenanceStatus Messages Front Panel MessagesMessage Description Errors and WarningsFront Panel Messages Front Panel Messages Jam At B And C Open Doors B And C To Clear Jam C3-2, C4-2 Front Panel Messages Jam At Tray 3 Remove Tray To Clear Jam C2-1, C2-3 Jam At Tray 5 Remove Tray To Clear Out Of Paper Slide in Tray 6 Feeder Stacker Upper Tray Is Full, Unload Toner Is Low Wrong Paper Size Documentation CD-ROM Precautions for Moving the PrinterMoving and Repacking the Printer Moving and Repacking the Printer Moving the Printer Within the OfficePreparing the Printer for Shipment Support Additional ResourcesInfoSMART Web LinksAdditional Resources Electrical Safety User SafetyLaser Safety Operational Safety Maintenance SafetyOverhead Clearance Total Height RequirementsOperational Guidelines Symbols Marked on Product Warranty Physical Specifications Printer SpecificationsElectrical Specifications Environmental SpecificationsPerformance Specifications Controller SpecificationsUSB United States Regulatory InformationEuropean Union CanadaPhaser 5500 Laser Printer Material Safety Data Sheet Product Recycling Disposal Original SSLeay License Phaser 5500 Laser Printer Index Phaser 5500 Laser Printer Index-1Index Phaser 5500 Laser Printer Index-2Phaser 5500 Laser Printer Index-3 Phaser 5500 Laser Printer Index-4 Phaser 5500 Laser Printer Index-5 Phaser 5500 Laser Printer Index-6 Phaser 5500 Laser Printer Index-7 Phaser 5500 Laser Printer Index-8