Paper Jam, Toner Empty, Toner Low, Retry Redial | Xerox M15 manual

Troubleshooting	DISPLAY	MEANING	SOLUTION
	DISPLAY	MEANING	SOLUTION

	Paper Jam 0	Paper has jammed in the paper	Clear the jam. Refer to “Paper Jams”
		feeding area.	on page 11-5.

	Paper Jam 1	Paper has jammed in the fuser area.	Clear the jam. Refer to “Paper Jams”
			on page 11-5.

	Paper Jam 2	Paper has jammed in the paper exit	Clear the jam.Refer to page “Paper
		area.	Jams” on page 11-5.

	Toner Empty	The toner cartridge has run out. The	Replace with a new toner cartridge.
		machine stops.	Refer to “Toner Cartridge” on page 10-
			5.

	Toner Low	The toner is almost empty.	Take out the toner cartridge and gently
			shake it. By doing this printing
			operations can be temporarily
			resumed.

	Retry Redial	The machine is waiting for the	Press [Start] to immediately redial, or
		programmed interval to automatically	[Stop] to cancel the redial operation.
		redial.

	Comm. Error	A problem with the fax	Try resending the fax.
		communications has occurred.

	Group Not Available	A Group location has been selected	Try again, check the location for a
		where only a single location number	Group.
		can be used, such as when adding
		locations for a multi-dial operation.

	Line Error	The machine cannot connect with the	Try resending the fax. If failure
		remote machine, or has lost contact	persists, wait an hour or more for the
		because of a problem on the phone	line to clear then try again.
		line.

	Function Full	The memory has become full.	Either delete unnecessary documents,
			or retransmit after more memory
			becomes available. The transmission
			can also be split into more than one
			operation if it is a large job.

	No Answer	The remote machine was not	Try resending the fax. Ensure the
		answered after all the redial attempts.	remote machine is functioning
			correctly.

Page 11-14

Xerox WorkCentre M15/M15i User Guide

Image 160

Xerox M15 Paper Jam, Toner Empty, Toner Low, Retry Redial, Comm. Error, Group Not Available, Line Error, Function Full

Contents

WorkCentre M15/M15i User Guide By Xerox Corporation. All rights reserved Table of Contents Copy Maintenance 10-1 Xerox WorkCentre M15/M15i User Guide Welcome Introduction Specification Note About This GuideItalic Typeface Bracket Text Typeface Related Information Sources Customer Support Safety Welcome Safety Standards Regulatory Information Laser Safety Section Electricity at Work Regulations UK only Question My premises AL7 1HE Regulations Europe France Ireland Portugal Finland Italy Spain Fax Send Header Requirements Regulations USAData Coupler Information Welcome Regulations Canada Environmental Compliance Energy Star Getting Started Tape UnpackingScanner Module USB Cable Telephone Line Cord SoftwareDocumentation Starter Toner Cartridge Automatic Document Feeder ADF Making ConnectionsTelephone Line M15i Only Power ON/OFF SwitchUSB or Parallel Port Cable USB Cable IEEE1284 Parallel Port Cable Installing Drum and Toner Cartridges Xerox Loading Paper Rear Guide Max Fill Line Snubber Getting Started Setting the Language M15 only Setting the Language and Country M15i only If necessary, press Menu/Exit Setting the Local ID and Name M15i Only Editing Numbers or Names SpaceR S Y Z Setting the Date and Time M15i Only Installing Software Run Product Overview Overview of Features Scan Documents to Create Electronic Files M15i Only Fax Documents M15i Only Configurations Machine OverviewXerox WorkCentre M15 Copier and Printer Xerox WorkCentre M15i Copier, Printer, Fax and Scanner Components Front ViewDocument Collate Paper Guides ADF Connector USB Connector Telephone Connections Rear View Control Panel Overview WorkCentre M15i Resolution Scan Options WorkCentre M15 Menu/ExitEnter Numeric Display Overview of Modes CopyFax Scan Using Characters Numeric Keypad Enter Keypad Character Assignment Inserting a Pause Copy Copying Procedure Select the Copy/Fax/Scan key M15i OnlySelect the Paper Supply Copy/Fax/Scan Key Automatic Document Feeder ADF Load the OriginalsDocument Glass Select the Copy Features Setting required is displayedEnter the Quantity Numeric Keypad Clear/Clear All Key Press Start Navigation Keys Copy Features Feature DescriptionText Mixed Manual Auto400% Auto Fit Clone LongEdge Short Resetting the Copy Features Copy Paper and Other Media Preparing paper for loading Using the Paper CassetteLoading the Paper Cassette Rear Guide Max Fill Line Snubber Using the Bypass Tray Paper Type Maximum Stacking Height Loading the Bypass Tray Paper and Other Paper and Other Media Media Specifications Media Sizes and TypesPaper Cassette Bypass Tray Plain paper Envelopes Media Guidelines Special Media Guidelines Fax M15i Only Faxing Procedure Select the Copy/Fax/Scan key Select the Fax Features Fax FeaturesEnter the Fax Number Numeric Keypad Navigation Keys Document Glass , use Fax Features ResolutionFine Scan Options Resetting the Fax Features Fax Advanced Fax Features Delay Send TX Poll Delay RX Poll Fax Job Management Cancelling a FaxConfirming a Transmission Monitoring Dual Job Status WorkCentre M15i can perform two functions simultaneously Adding to or Cancelling a Scheduled Operation Method Description Dialing MethodsKeypad Dialing Using Storing aNumber Speed Group Dialing Assigning Numbers To a Group Group Dial EditingGroup Redial DialLast Receiving a Fax Receive Modes Setting the Receive Mode Secure Receive Enabling Secure Receive Printing Secure Faxes Faxes are printed Fax Reports Reports AvailablePrinting a Report Dial and Group Dial numbers Print Create or Open the Document Printing ProcedureSelect Print Options Select OK to Print Printing Options Accessing Printer Settings Windows 95/98/MeWindows NT Windows 2000/XP Printer Properties Tabs Paper Image Quality Layout Watermark About Cancel DefaultsControl Options Apply Print Scan M15i Only Twain Scanner Program Scanning Procedure Run the Scan Application Program Machine Administration Setup Overview System Data Settings ECM Mode RX ReductionDiscard Size Redial Interval Clock Mode Local ID Changing the System Data Options Administration Setting the Language and Country M15i only Setting the Local ID and Name M15i Only Editing Numbers or Names System Data Paper Size System Setup Options Up to 5 digits English, French Spanish, Portuguese German, Italian, DutchDanish, Swedish Finnish, Norwegian Finland, Germany Timeout 30, 60, 120 Setting the System Setup Options Memory Clear Clearing the Memory Adjusting Speaker Volume M15i Only Copy/Fax/Scan Key Enter Reports Message Confirmation Printing Reports ControlCentre Installing ControlCentreRunning ControlCentre Using ControlCentre Settings Tab Advanced Tab Phonebook Tab Using the Document ADF Glass Number of prints Information TabPerformed by Drum Printing Firmware Update Tab Maintenance Cleaning Cleaning the Document Glass and Cover Control Panel and LCD Document Feeder and Collate Tray Ordering Supplies Europe USA and Canada Toner Save Mode Customer Replaceable UnitsToner Cartridge Expected Cartridge Life Maintenance To Re-distribute the Toner ReplacingCartridge the Toner Setting the Product to Send Toner Low Information Drum Cartridge Cleaning the DrumReplacing the Drum Cartridge Pull out the used drum cartridge Maintenance Maintenance System Troubleshooting General Document Jams Fault ClearanceInput Misfeed Exit Misfeed Roller Misfeed Paper Jams Paper Feed Area Troubleshooting Fuser Area Push up on the fuser lever, then close the side cover Paper Exit Area Troubleshooting Duplex Jam Bypass Jam Calling the Welcome Center Customer Support Telephone Number LCD Error Messages Comm. Error Line ErrorPaper Jam Toner Empty Copier Problems Solution Chart Blank copies Image rubs off the copy easilyFrequent copy paper jams Toner yield is lower than Printing Problems Solution Chart If using Windows 95, Spool setting may be setProblem Computer parallel Faxing Problems Solution Chart Received original is printed Dark and is illegible or blackStripes are printed on Original Resetting the Machine Troubleshooting Specifications Specifications Printer Specifications Emulation Fax Specifications Scanner and Copier Specifications General Specifications Paper types Plain paper, OHP film, Label, Envelope, Card, PostcardAvailable Paper sizes Paper Type L mm L Inch Input Source Source Media Types Sizes Thickness Index Index-2 Index-3 10-8 TX-RX Journal