| Control Panel Messages |
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|
Error | Description and corrective action |
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|
Load <tray> | The specified tray may be out of the requested paper, or the printer is not |
<size> <type> | configured for the requested paper. (The Page Policy setting in the |
| System Menu determines whether to wait or ignore a mismatch condition.) |
| ■ If the specified tray is out of the requested paper, load paper of the requested |
| size and type in that tray. Printing continues. |
| ■ If the requested paper was not loaded in the printer at all (none of the trays |
| were configured for that paper size and type), load the requested paper in the |
| specified tray. |
| ■ If you do not want to load the requested paper in that tray but want to use |
| another tray, load the requested paper in the other tray, then use the Tray |
| Menu on the control panel to match the requested paper type. |
| ■ If you decide to use another paper size or type for the job, press the Value |
| keys (labeled 3 or 7) to scroll through all the trays until you find an |
| acceptable alternate, then press the Enter key (labeled 4). Printing continues |
| on the new paper, but data can be lost (off the page) or not formatted |
| correctly when you change paper size/type. |
|
|
Maintenance Kit | The Fuser, Bias Transfer Roll (BTR), and feed rolls have reached their end of |
Replace | life. |
| ■ Install a new Maintenance Kit. |
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|
Maintenance Kit | The Fuser, Bias Transfer Roll (BTR), and feed rolls are near their end of life. |
Required | ■ Order a new Maintenance Kit. |
| |
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|
Manual Feed | The paper required for the job needs to be loaded in the Manual Bypass |
<Size> <Type> | Feeder. |
| ■ Add paper of the requested size and type to the Manual Bypass Feeder. |
|
|
MCU Failure | The printer control program has been destroyed. |
Power Off/On | ■ Power OFF and ON the printer. |
| |
| ■ If the problem persists, contact your Customer Support Center. |
|
|
Memory Failure | The printer controller memory has failed; printing cannot resume. |
Power Off/On | ■ Perform a Memory Check by powering OFF the printer, then powering it ON |
| |
| again. |
| ■ If the problem persists, contact your Customer Support Center. |
|
|
Menu Locked | A submenu has been locked and the user is prohibited from making any |
| changes to the configuration parameters in the |
| ■ The menu can only be unlocked with a PJL command or SNMP tool such as |
| CentreWare DP. |
|
|
Motor Failure | The printer motor has failed; printing cannot resume. |
Power Off/On | ■ Power OFF and ON the printer. |
| |
| ■ If the problem persists, contact your Customer Support Center. |
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Advanced Features and Troubleshooting Manual | 93 |