Troubleshooting

Troubleshooting

ENGLISH

Problem

 

Possible Cause and Solution

 

 

The Clavinova does not turn on.

The Clavinova has not been plugged in properly. Securely insert the female plug into

 

the socket on the Clavinova, and the male plug into a proper AC outlet (page 14).

 

 

A click or pop is heard when the power is

This is normal when electrical current is being applied to the instrument.

turned on or off.

 

 

 

 

Noise is heard from the speakers or head-

The noise may be due to interference caused by the use of a mobile phone in close

phones.

proximity to the Clavinova. Turn off the mobile phone, or use it further away from the

 

Clavinova.

 

 

 

The overall volume is low, or no sound is

The Master Volume is set too low; set it to an appropriate level using the [MASTER

heard.

 

VOLUME] control.

 

Make sure a pair of headphones is not connected to the headphones jack (when the

 

 

SPEAKER switch is set to the “NORMAL” position). If the SPEAKER switch is set to

 

 

the “OFF” position, set it to “NORMAL” or “ON” (page 15).

 

Make sure that Local Control (page 68) is ON.

 

 

The speakers do not switch off when a pair of

The SPEAKER switch may be switched “ON.” Set the SPEAKER switch to the “NOR-

headphones is connected.

MAL” position (page 15).

 

 

The damper pedal has no effect, or the sound

The pedal cable/plug may not be properly connected. Make sure to securely insert the

continuously sustains even when the damper

pedal plug into the proper jack (pages 83, 86).

pedal is not pressed.

 

 

 

 

The speaker sound is changed.

The AUX OUT jack may be connected. Make sure to disconnect the plug (see page 71).

 

 

Even though a USB storage device is con-

The USB storage device may not be recognized by the instrument, depending on the

nected, the SONG SELECT “USB” indicator

device itself or the timing of the recognition.

does not turn on when pressing the [SONG

1.

(CLP-370/340) cheek the [SELECT] switch.

SELECT] button.

 

Switching to “A” selects the terminal on the left of the panel, while switching to “B”

 

 

 

 

selects the terminal panel at the bottom.

 

2. Check that the device is not damaged.

 

 

Check that the FILE “LOAD TO USER” indicator flashes after connecting the USB

 

 

storage device. If the indicator does not flash, the device may be damaged.

 

3. Check that the compatibility of the device has been confirmed by Yamaha (page 73).

 

4. Select SONG SELECT “USB” again.

 

 

It may take a while for the instrument to recognize the USB storage device. Press

 

 

the [SONG SELECT] button again to turn the “USB” indicator on.

 

 

 

The USB storage device has hung up

The USB storage device is not compatible with the instrument. Only use the devices

(stopped).

 

whose compatibility has been confirmed by Yamaha (page 73).

 

Turn the instrument off and disconnect the device, then turn it back on and recon-

 

 

nect the device.

 

 

The three LEDs of “SAVE TO USB,” “LOAD

Disconnect the USB storage device and turn the power of the instrument off. The USB

TO USER” and “DEL/FORMAT” at the [FILE]

storage device is not compatible with the instrument.

button flash simultaneously when a storage

 

 

device is connected.

 

 

 

 

The three LEDs of “SAVE TO USB,” “LOAD

Try disconnect the USB storage device once, then reconnect it.

TO USER” and “DEL/FORMAT” at the [FILE]

 

 

button flash simultaneously for five seconds

 

 

when the USB storage device is operated.

 

 

 

 

Nothing is indicated in the LED display.

Press the [–/NO] or [+YES] button and try again the operation again.

 

 

 

Options

BC-100 Bench

A comfortable bench styled to match your Yamaha Clavinova.

HPE-160 Stereo Headphones

High-performance lightweight dynamic headphones with extra-soft ear pads.

UD-FD01 USB-FDD Unit

Floppy disk drive for connecting to the instrument and saving/loading data.

80CLP-370/340/330, CLP-S308/S306 Owner’s Manual