Troubleshooting
■XM Satellite Radio
If an operation takes longer than usual or an error occurs, one of the following messages may appear in the front panel display. In this case, read the cause and follow the corresponding remedies.
Status message | Cause | Remedy | See | |
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CHECK XM TUNER | The XM | Confirm the XM | 59, 63 | |
| XM | and check the XM |
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| Tuner dock is not connected to this unit. | to this unit. |
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CHECK ANTENNA | The XM antenna is not connected to the | Check that the XM antenna is securely connected to | 59 | |
| XM | the XM |
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| cable has become damaged. | for damage. Replace the XM antenna if the cable is |
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| damaged. |
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LOADING | The XM | This message should disappear in a few seconds in | 63 | |
| program information from the XM satellite | good signal conditions. If you see this message often, |
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| signal. This message can also occur in | reposition the XM antenna to get better signal |
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| weak XM signal conditions. Note that this | reception. Use the “ANTENNA INFO” information in |
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| unit may not respond to some operations | the front panel or “XM Information” screen in the |
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| while this message is displayed. | video monitor to check the antenna reception level. |
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NO SIGNAL | The XM | Check for antenna obstructions and reposition the XM | 59 | |
| XM satellite signal. Something may be | antenna to get better signal reception. Use the |
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| blocking the XM antenna’s view of the | “ANTENNA INFO” information in the front panel or |
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| satellites or the antenna is not properly | “XM Information” screen in the video monitor to |
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| aimed. | check the antenna reception level. See instructions |
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| supplied with the XM |
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| antenna installation information. |
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OFF AIR | The XM channel you selected is not | Check back at a later time; in the mean time, select | — | |
| currently broadcasting. | another channel. |
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CH UNAUTH | You may be attempting to tune to an XM | Consult the latest channel guide at | 60 | |
| channel that is blocked or that you cannot | http://www.xmradio.com/ (US residents) and |
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| receive with your XM subscription | http://www.xmradio.ca/ (Canadian residents) for the |
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| package. | current list of channels. For information on receiving |
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| this channel, visit http://www.xmradio.com/ (US |
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| residents) and http://www.xmradio.ca/ (Canadian |
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| residents) or contact XM Satellite Radio at |
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| (Canadian residents). |
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CH UNAVAIL | The selected channel is not available. The |
| channel may have been reassigned to a |
| different channel number. This message |
| may occur initially with a new XM Mini- |
| Tuner or an XM |
| received XM’s signal for an extended |
| period. |
Consult the latest channel guide at | — |
http://www.xmradio.com/ (US residents) and |
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http://www.xmradio.ca/ (Canadian residents) for the |
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current list of channels. For cases of a new XM Mini- |
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Tuner or an XM |
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XM’s signal for an extended period, allow the XM |
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least 5 minutes and then try to select the channel again. |
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- - - - | No artist name or song title is available for No action required. | — |
| this selection. |
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