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| Troubleshooting | ||
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Problem | Cause | Remedy | See | |
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The volume level | The component connected to the AUDIO | Turn on the power of the component. | — | |
cannot be increased, | OUT (REC) jacks of this unit is turned off. |
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or the sound is |
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distorted. |
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The sound effects | It is not possible to record the sound effects |
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cannot be recorded. | with a recording component. |
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A source cannot be | The source component is not connected to | Connect the source component to the DIGITAL | 21, 23 | |
recorded by a digital | the DIGITAL INPUT jacks of this unit. | INPUT jacks. |
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recording component |
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Some components cannot record Dolby |
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connected to the |
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Digital or DTS sources. |
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DIGITAL OUTPUT jack. |
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(U.S.A. model only) | Connect the recording component to the analog | — | ||
| HD Radio signals are not output at the | AUDIO OUT (REC) jacks. |
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| DIGITAL OUTPUT jacks. |
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A source cannot be | The source component is not connected to | Connect the source component to the analog AUDIO | 23 | |
recorded by an analog | the analog AUDIO IN jacks of this unit. | IN jacks. |
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component connected |
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XM Satellite Radio and SIRIUS Satellite |
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to the AUDIO OUT | Radio signals are not output at the AUDIO |
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(REC) jacks. |
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OUT (REC) jacks. |
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The sound field | “MEMORY GUARD” in “SET MENU” is | Set “MEMORY GUARD” to “OFF”. | 100 | |
parameters and some | set to “ON”. |
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other settings of this |
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unit cannot be |
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changed. |
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This unit does not | The internal microcomputer has been | Disconnect the power cable from the AC wall outlet | — | |
operate properly. | frozen by an external electric shock (such | and then plug it in again after about 30 seconds. |
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| as lightning or excessive static electricity) |
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| or by a power supply with low voltage. |
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No sound is heard | The HDMI component does not accept the | Convert the | — | |
from the connected |
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HDMI component. |
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“CHECK SP WIRES” | Speaker cables are | Make sure all speaker cables are connected correctly. | 14 | |
appears in the front |
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panel display. |
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There is noise | This unit is too close to the digital or high- | Move this unit further away from such equipment. | — | |
interference from | frequency equipment. |
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digital or radio |
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frequency equipment. |
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The picture is | The video source uses scrambled or |
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disturbed. | encoded signals to prevent dubbing. |
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This unit suddenly | The internal temperature is too high and the | Wait about 1 hour for this unit to cool down and then | — | |
enters the standby | overheat protection circuitry has been | turn it back on. |
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mode. | activated. |
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■ HDMI
Problem | Cause | Remedy | See | |
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No picture or sound. The number of the connected HDMI | Reduce the number of the connected HDMI | — | ||
| components is over the limit. | components. |
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| HDCP authentication failed. | Check that the connected HDMI components support | — | |
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| the HDCP copy protection standards. |
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INFORMATION | ADDITIONAL |
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English
