Troubleshooting
■SIRIUS Satellite Radio
If an operation takes longer than usual or an error occurs, one of the following messages may appear in the front panel display. In this case, read the cause and follow the corresponding remedies.
Status message | Cause | Remedy | See | |
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ANTENNA ERROR | The antenna is not connected to the | Check the connection of the antenna and | 64 | |
| SiriusConnect tuner properly. | SiriusConnect tuner. |
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CHECK SR TUNER | The SiriusConnect tuner is not connected | Check the connection of the SiriusConnect tuner and | 64 | |
| to the SIRIUS jack of this unit correctly. | this unit. |
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| The SiriusConnect tuner is not connected | Connect the power cable of the SiriusConnect tuner to | 64 | |
| to the AC wall outlet. | the AC wall outlet. |
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NOT SUPPORTED | This unit does not support the connected | Connect the SiriusConnect tuner that this unit | 64 | |
| SIRIUS Satellite Radio tuner. | supports, |
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ACQUIRING | The signal is too weak. | Adjust the orientation of the antenna of the | 64, 69 | |
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| SiriusConnect tuner. Use the “ANTENNA INFO” |
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| information in the front panel display or “SIRIUS |
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| Information” screen in the video monitor to check the |
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| antenna reception level. |
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UPDATING | The SiriusConnect tuner is updating the | Wait until the updating is complete. | — | |
| channel list. |
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| The period of the subscription is end. | Contact SIRIUS Satellite Radio to renew the | 65 | |
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| subscription. |
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F/W UPDATING | The SiriusConnect tuner is updating the | Wait until the updating is complete. | — | |
| firmware. |
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CALL SIRIUS | The selected channel is not subscribed. | Contact SIRIUS Satellite Radio to subscribe the | 65 | |
(CALL |
| selected channel. |
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SIRIUS TO |
| URL: https://activate.siriusradio.com/ |
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| Phone: |
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SUBSCRIBE) |
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| Select another channel. | 65 | ||
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SUB UPDATED | The subscription information is updated. |
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INVALID | The selected channel is currently out of | Select another channel. | 65 | |
| service. |
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Not Available | The operation you made is not available. |
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■Remote control
Problem | Cause | Remedy | See | |
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The remote control | Wrong distance or angle. | The remote control will function within a maximum | 31 | |
does not work or |
| range of 6 m (20 ft) and no more than 30 degrees off- |
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function properly. |
| axis from the front panel. |
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| Direct sunlight or lighting (from an inverter | Reposition this unit. | — | |
| type of fluorescent lamp, etc.) is striking |
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| the remote control sensor of this unit. |
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| The batteries are weak. | Replace all batteries. | — | |
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| The operation mode selector is set | Set the operation mode selector correctly. | — | |
| incorrectly. | When operating this unit, set it to the FAMP position. |
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| When operating the component selected by the input |
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| selector button, set it to the FSOURCE position. |
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| When operating the TV set in the 4DTV or |
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| 4PHONO area, set it to the FTV position. |
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The remote control code was not correctly set.
Set the remote control code correctly using “List of | 104 |
remote control codes” at the end of this manual. |
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Try setting another code of the same manufacturer | 104 |
using “List of remote control codes” at the end of this |
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manual. |
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The ID code of the remote control and the remote control ID of this unit do not match.
Match the remote control ID of this unit with the | 110 |
corresponding remote control ID code. |
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