
Appendix D
Product Support
When calling with a specific problem regarding your printer, please have the following information on hand:
•Model number/type (e.g. RW 420)
•Unit serial number (refer to figure on opposite page)
•Product Configuration Code (PCC) (refer to figure on op-
posite page))
For on-line product support and the most recent versions of
downloadable user documentation, firmware and software utilities, go to the Zebra Web site: www.zebra.com
In the Americas contact
Regional Headquarters
Zebra Technologies International, LLC
475 Half Day Rd., Suite 500
Lincolnshire, Illinois 60069 U.S.A
T: +1 847 634 6700
F: +1 847 913 8766
Technical Support
T:+1 847 913 2259
F:+1 847 913 2578 Hardware:
ts1america@zebra.com
Software:
ts3america@zebra.com
Customer Service Dept.
For printers, parts, media, andribbon,pleasecallyour distributor, or contact us. T: +1 877 275 9327
E: clientcare@zebra.com
In Europe, Africa, the Middle East, and India contact
Regional Headquarters
Zebra Technologies Europe Limited
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire SL8 5XF, UK
T:+44 (0)1628 556000
F:+44 (0)1628 556001
Technical Support
T:+44 (0) 1494 768298
F:+44 (0) 1494 768210 Germany:Tsgermany@zebra.com France: Tsfrance@zebra.com
Spain/ Portugal:
Tsspain @zebra.com
All other areas:
Tseurope@zebra.com
Internal Sales Dept.
Forprinters,parts,media, and ribbon, please call your distributor, or contact us.
T:+44 (0) 1494 768316
F:+44 (0) 1494 768244
E:cseurope@zebra.com
In the Asia Pacific region contact Regional Headquarters
Zebra Technologies Asia Pacific, LLC
Go to www.zebra.com/contact for complete contact information.
T:+65 6858 0722
F:+65 6885 0838
Technical Support
T:+65 6858 0722
F:+65 6885 0838
E:(China)
tschina@zebra.com
All other areas: tsasiapacific@zebra.com
Customer Service
For printers, parts, media, and ribbon, please call your distributor, or contact us.
T:+65 6858 0722
F:+65 6885 0836
E:(China)
All other areas: csasiapacific@zebra.com
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