P-2302HW/HWL-P1 Series User’s Guide

Chapter 22

 

 

Tools......................................................................................................................

265

22.1

Tools Overview ...............................................................................................

265

22.1.1 ZyXEL Firmware ...................................................................................

265

22.2

Tools Screens .................................................................................................

265

22.2.1 Firmware Screen ...................................................................................

265

22.2.2 Firmware Upload Screens ....................................................................

266

22.2.3 Configuration Screen .............................................................................

267

22.2.4 Restore Configuration Screens .............................................................

268

22.2.5 Restart Screen.......................................................................................

269

Chapter 23

 

 

Troubleshooting ...................................................................................................

271

23.1

Problems Starting Up the ZyXEL Device .......................................................

271

23.2

Problems with the LAN ...................................................................................

271

23.3

Problems with the WAN .................................................................................

272

23.4

Problems Accessing the ZyXEL Device .........................................................

272

23.4.1 Pop-up Windows, JavaScripts and Java Permissions .........................

273

 

23.4.1.1 Internet Explorer Pop-up Blockers ..............................................

273

 

23.4.1.2 JavaScripts ..................................................................................

276

 

23.4.1.3 Java Permissions ........................................................................

278

23.5

Telephone Problems ......................................................................................

279

23.6

Problems With Multiple SIP Accounts ............................................................

280

23.6.1 Outgoing Calls ......................................................................................

280

23.6.2 Incoming Calls ......................................................................................

281

Appendix A

 

Product Specifications ........................................................................................

283

Appendix B

 

Setting up Your Computer’s IP Address............................................................

287

Appendix C

 

IP Addresses and Subnetting .............................................................................

301

Appendix D

 

SIP Passthrough ..................................................................................................

309

Appendix E

 

Internal SPTGEN ..................................................................................................

311

Appendix F

 

Services ................................................................................................................

327

Index......................................................................................................................

331

Table of Contents

23