Cisco Systems 78-16845-01 appendix Figure J-1 CTM End-to-End Architecture

Appendix J Troubleshooting

J.10.5 Configuration Center, Chassis View, Diagnostics Center, and Statistics Report Problems

Figure J-1 CTM End-to-End Architecture

Chassis View

Tree View

Topology View

Alarm List View

Presentation

Layer

Inventory Service				Alarm Service
	Object Repository		Alarm Repository
		Event Handler

Network Topology	Fault	Equipment Manager and
Management	Management	Sync-up

Multiservice WAN Network

Data and

Interface

Layer

Business

Logic Layer

120752

NMServer provides inventory and alarm information for the Configuration Center, Chassis View, Diagnostics Center, or Statistics Report. The node information is pushed by topod to NMServer. The initial inventory of card, lines, ports, and so on, is read from the database. The dynamic updates are pushed to NMServer from topod, ooemc, and sdbroker.

There are two utilities under the /opt/svplus/util/ directory that are shipped with CTM to debug issues in NMServer:

•nmControl—This utility provides the means to check the NMServer cache and its state. Output is redirected to /opt/svplus/log/nmControl.log. Cache dumps are redirected to /opt/svplus/log/nmControl.dump. The utility allows the following operations, all of which are nondestructive and perform the tasks in a passive mode.

Note Do not use the All Cache operation to dump the cache for a large network that has more than 1000 nodes.

–Resync Node—Resyncs the node (specified by the node_id).

–All Cache—Dumps all the data in its cache to the dump file.

–Topology Cache—Dumps topology (node) data to the dump file.

–Node Cache—Dumps a node's data (specified by node_id) to the dump file.

–CTM Alarm Cache—Dumps the CTM-specific alarms to the dump file.

–Client Manager Cache—Dumps the information about all the clients to the dump file.

–Error Statistics—Dumps the error information associated with the sync-up to the dump file.

–Sync-Up Status—Dumps the sync-up state to the dump file.

Cisco Transport Manager Release 6.0 User Guide

J-54 78-16845-01