Cisco Systems 78-16845-01 appendix CTM Does Not Receive Traps from the Catalyst

Appendix J Troubleshooting

J.8.3 CTM Does Not Receive Configuration Changed Notifications from the CRS-1

Step 3 Verify that CTM supports the software image that is running on the Catalyst 6509. In the Domain Explorer, choose Administration > Supported NE Table and verify that the software version is supported.

Note For the Catalyst 6509, the supported software version is Release 6.3(7) or later.

Step 4 Verify that the community string shown in the Domain Explorer > Address tab is same as the community string on the device. If there is a mismatch, enter the following command to change the SNMP community string on the device:

cat6509 (enable)# set snmp community read-only <community_string>

For example:

cat6509 (enable)# set snmp community read-only public

J.8.3 CTM Does Not Receive Configuration Changed Notifications from the CRS-1

Step 1 Enter the following commands to verify that the CTM server hostname and “logging-events-level” are configured in the running configuration:

Router# sh run include domain ipv4 host

Router# sh run include logging events level informational

Step 2 If the CTM server hostname and “logging-events-level” are not configured in the running configuration, enter the following commands:

Router# conf t

Router(config)# domain ipv4 host <CTM_server_hostname> <IP_address>

Router(config)# logging events level informational

Router(config)# commit

J.8.4 CTM Does Not Receive Traps from the Catalyst 6509

Step 1 Enter the following command to configure the CTM server as the trap receiver on the Catalyst 6509:

cat6509 (enable)# set snmp trap <CTM_server_IP_address> <community_string>

Step 2 Enter the following command to configure the Catalyst 6509 to enable only specific traps:

cat6509 (enable)# set snmp trap enable <specific_trap>

where <specific_trap> is auth, bridge, chassis, config, entity, ippermit, module, stpx, syslog, systemp, vmps, or vtp.

Step 3 Enter the following command to configure the Catalyst 6509 to enable all traps:

cat6509 (enable)# set snmp trap enable all

Cisco Transport Manager Release 6.0 User Guide

78-16845-01 J-23