Cisco Systems 78-16845-01 appendix 10.6.4 DCA/DCB Status Not Displayed on PXM Cards

Appendix J Troubleshooting

J.10.6 Chassis View Problems

d.Save the log as CMSCclient.log to your local drive.

e.Take a copy of the chassisview.jar from the /opt/svplus/java/jars/cwm/ directory. You need to check that gif files used to draw the lines are available in the jar.

Possible alternative workaround—Select the cards from the tree view to launch other applications.

J.10.6.4 DCA/DCB Status Not Displayed on PXM Cards

DCA/DCB status is always grayed out in Chassis View. DCA/DCB status information is not received from the switch, so the status is not displayed or updated.

J.10.6.5 Ethernet Status Not Updated on PXM Cards

Ethernet status is received only when the Chassis View is launched. Dynamic changes in states of the Ethernet status are not updated in Chassis View.

J.10.6.6 HIST, CBRX, and CBTX Status Not Updated in MGX Nodes

For MGX nodes, only CPUOK LED status is updated in Chassis View. Chassis View does not manage the LEDs for HIST, CBRX, or CBTX.

J.10.6.7 RPM Card Status Not Updated

Dynamic event updates are not generated for RPM cards on MGX PXM1-based nodes, so the Chassis View does not get event updates on hot insertion or removal of RPM cards. The card will be identified when coldstart is done.

J.10.6.8 RPM Secondary Card Status Is Blue

For RPM cards, the standby state shows the card status in blue because the card has only one LED (CPUOK) to show the status of the card, unlike the other cards. For other types of cards, the standby state is indicated by a yellow LED.

J.10.6.9 Lines Not Displayed on Secondary Card

If two cards are in a redundancy relationship, the primary card (for example, the logical slot) is used to display the children and for all provisioning and troubleshooting activities, even if the primary slot becomes a standby. The secondary slot does not show any children under it, even if it becomes active. Hierarchical views in all applications behave in this manner. Similarly, provisioning is allowed only on the working line of an APS pair regardless of whether or not that line is currently active. However, monitoring is done on both working and protection lines.

Cisco Transport Manager Release 6.0 User Guide

78-16845-01 J-71