Cisco Systems 78-16845-01 appendix Chassis View Problems, Chassis View Basics

Appendix J Troubleshooting

J.10.6 Chassis View Problems

c.Click the Get button. The connections should be listed, and the alarm status should match the alarm status in the alarm list.

Step 2 If the connection alarms do not match the aggregate port alarm(s) in Alarm List GUI, there may be a defect. Collect the following defect information:

•CMSCclient.log, NMServer.log, sdbroker*.log, xdbroker*.log

•Capture NMServer dump, use nmControl

Possible alternative workaround—None.

J.10.6 Chassis View Problems

This section includes the following information:

•J.10.6.1 Chassis View Basics, page J-69

•J.10.6.2 Lines Not Displayed in the Chassis View, page J-70

•J.10.6.3 Card Not Displayed in the Chassis View, page J-70

•J.10.6.4 DCA/DCB Status Not Displayed on PXM Cards, page J-71

•J.10.6.5 Ethernet Status Not Updated on PXM Cards, page J-71

•J.10.6.6 HIST, CBRX, and CBTX Status Not Updated in MGX Nodes, page J-71

•J.10.6.7 RPM Card Status Not Updated, page J-71

•J.10.6.8 RPM Secondary Card Status Is Blue, page J-71

•J.10.6.9 Lines Not Displayed on Secondary Card, page J-71

•J.10.6.10 Lines Not Selectable, page J-72

•J.10.6.11 Wrong Tooltip Is Displayed, page J-72

J.10.6.1 Chassis View Basics

Chassis View is a read-only application that provides the physical view of WAN devices. For a specific node, it displays node, cards, and lines. Chassis View does not display ports. It can handle the following events:

•Node status changes

•Card status changes

•Line status changes

The alarms handled by Chassis View are:

•Card alarm

•Line alarm

Chassis View shows an empty slot in the chassis when displaying unsupported cards. For a reserved card, it shows the lines, but they are disabled. Chassis View does not show lines under a card when the card is in another state, other than active or standby.

Cisco Transport Manager Release 6.0 User Guide

78-16845-01 J-69