Polycom 1725-36028-001 manual Telephone Line Status

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Telephone Line Status

Troubleshooting via the System Status Menu

Missed Slots: Occurs when the SpectraLink 8000 Telephony Gateway does not have sufficient time to process audio. This number should always be 0 or 1.

Buffer Overflow: Number of times Ethernet controller received more packets than it had buffers to store them. Indicates extreme traffic.

Telephone Line Status

Each SpectraLink 8000 Telephony Gateway associates handsets with lines from the host telephone system (PBX) as configured in the system setup. Operational information about each handset connection is provided through the Telephone Line Status screen. This information corresponds with the configuration information set up from Telephone Line Configuration option on the NetLink Wireless Telephone System menu.

When the SpectraLink 8000 Telephony Gateway needs to be maintained, current call activity can be checked on this screen to determine the level of service interruption a shut down will involve.

From the System Status Menu, select Telephone Line Status. The SpectraLink 8000 Telephony Gateway supports up to 16 lines.

A sample SpectraLink 8000 Telephony Gateway screen is displayed below.

Line: Telephone line number (1-16).

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Contents Utilizing SpectraLink Radio Protocol SRP Administration GuideSpectraLink 8000 Telephony Gateway Patent Information Trademark InformationCopyright Notice Contact InformationPolycom Model Numbers About This GuideReferenced Documents SpectraLink 8000 SVP Server Administration Guide for SRPIcons and Conventions Customer SupportDeploying Enterprise-Grade Wi-Fi Telephony Best Practices Guide for Deploying SpectraLink 8020/8030 WirelessTelephone Interface Configuration ContentsInstallation and Configuration Steps Site Preparation6 Install SpectraLink 8000 Telephony Gateway 5 Pre-Installation Verification7 SpectraLink 8000 Telephony Gateway Administration 8 Connecting to the SpectraLink 8000 TelephonySet or Change Password Network ConfigurationTelephone Line Configuration Features Programming MenuSafety Notices Troubleshooting via the System Status MenuIndex Wireless Device Planning WorksheetSystem Architecture SpectraLink OverviewSystem Timing SpectraLink Voice Priority SVP and Quality of ServiceSystem Speed SpectraLink Wireless TelephonesSystem Components SpectraLink 8000 Telephony GatewayRouter Access pointsEthernet switch SpectraLink 8000 SVP Server Administrative computerEthernet switch System DiagramThe Front Panel of the SpectraLink 8000 Telephony Gateway 4 Timing Master Conditional Installation and Configuration StepsPage Required Materials Site PreparationGrounding materials per section below Grounding Instructions IP addressing LAN RequirementsNetwork infrastructure Location of SpectraLink 8000 Telephony Gateway and SVP Server Prepare Demarcation Demarc Blocks Telephone Interface ConfigurationModem administration PN 1725-36028-001T.doc Connect Telephone Lines to Demarc Blocks Install Telephone Demarc BlocksAssign and Program Telephone Ports Telephone Ports Two-wire analog or digital demarc block25 PAIR MALE CONNECTOR CABLE TO GATEWAY CONNECTOR A TX denotes data transmitted from the telephone system to the Gateway Four-wire digital demarc block Connector ATelephone Ports 25 PAIR MALE CONNECTOR CABLE TO GATEWAY CONNECTOR B Four-wire digital demarc block Connector BTelephone PortsCheck Components Pre-Installation VerificationVerify Pre-Installation Requirements Page Mount to Rack or Wall Install SpectraLink 8000 Telephony GatewayConnector A is… To MountMount the SpectraLink 8000 Telephony Gateway to rack SafetyMount the SpectraLink 8000 Telephony Gateway to wall Grounding instructionsAll system units must be grounded to a protective earth by means of the grounding stud located on the rear panel. Refer to the illustration below for recommended continuity connection Mount Gateway Installing Multiple SpectraLink 8000 Telephony GatewaysInstall bonding straps Install IPC cables Connect five or more SpectraLink 8000 Telephony Gateways Connect powerConnect SpectraLink 8000 Telephony Gateway to Demarc Blocks Connect SpectraLink 8000 Telephony Gateway to LANStatus 1 should be blinking on each SpectraLink 8000 Telephony Gateway Page SpectraLink 8000 Telephony Gateway Administration Overview PN 1725-36028-001T.doc SpectraLink 8000 Telephony Gateway Configuration Sequence 11. Perform AP coverage test per Certifying the Wireless Telephones Send AllPress Navigating through the Administration Console ScreensTo Perform this Function Page Connect via the Serial Port Connecting to the SpectraLink 8000 Telephony GatewaySelect a SpectraLink 8000 Telephony Gateway to Administer If using a serial connection, only the SpectraLink 8000 Telephony Gateway that is connected via the serial cable is shown 5. Unplug the serial cable Connecting via External Modem Connecting via TelnetConfigure modem internal settings US Robotics Sportster Connect the modem Connecting via Internal ModemPage Function Main MenuMenu Option Page Network Configuration Subnet Mask The network administrator must define the subnet mask correct setting from the DHCP server. The DHCP setting is only valid when the IP address is also acquired using DHCP Press Esc to return to the SpectraLink 8000 System menu Set or Change Password Page SpectraLink 8000 Telephony Gateway Configuration OAI hostname Valid entries Valid source location entries are Press Esc to return to the NetLink Wireless Telephone System menu Reset the SpectraLink 8000 Telephony Gateway Page Adding or Changing a Handset Telephone Line Configuration3. Write the MAC address on the Wireless Planning Device Worksheet 2. Use the arrow keys to highlight the line to be deleted Deleting a Handset3. Press D to delete the handset information 4. Press Y to accept changesPage Features Programming Menu Page Feature Programming no Softkeys Interface Guide for your system Programming Digital PBX FeaturesProgramming Analog PBX Features 3. Type F to assign the FLASH function Programming the ADMIN Feature Menu Programming no softkeys To change the menu settings 4. Repeat for each menu as needed Page Softkey and Shortcut Key Programming Sample screen Scroll to remaining options Speakerphone softkey programming SpectraLink 8020/8030 only Softkey Label Software Updates Software MaintenanceUpdating Larger Systems Using FTPFTP procedure To transfer the software using FTP Normal download messages Updating Wireless Telephone SoftwareDownload failure or recovery messages Backup and Restore SpectraLink 8000 Telephony Gateway Configurationget config.bin gateway1.bin Troubleshooting via the System Status Menu Error Status Displays alarm and error message information Access Point Status D is day, HH is hours, MM is minutes, and SS is seconds Error StatusUnless noted otherwise, times are displayed using the format Error Description AlarmReset = reset SpectraLink 8000 Telephony Gateway Error Description 1 SpectraLink Radio Protocol See Network Status section Network Status RX Broadcast The number of broadcast packets and bytes received Telephone Line Status Wireless Telephone Status WT MAC The MAC address of the handset Software Version Host Switch Type Wireless Device Planning WorksheetWireless Telephones per AP Switch Port ID IP AddressPN 1725-36028-001T.doc Safety Notices Page Index