Polycom 1725-36028-001 manual Network Status

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Network Status

Troubleshooting via the System Status Menu

Network Status

The SpectraLink 8000 Telephony Gateway is connected to the Ethernet network, referred to as the LAN or Local Area Network. The information about that connection is provided through the Network Status screen.

From the System Status Menu, select Network Status. The screen displays information about the Ethernet network. This information can help troubleshoot network problems. A sample screen is displayed here.

Three items display at the top of the screen:

Ethernet Address: MAC address of the SpectraLink 8000 Telephony Gateway (hexadecimal).

Stats Time Period: The length of time the statistics have been accumulating in the Pkts and Bytes columns. This is either the system uptime, or the time since a user pressed C=Clear while viewing this display.

User Time Period: The length of time (in seconds) statistics will accumulate in the Userpkts column before resetting to zero. When troubleshooting a problem, use this setting to isolate statistics for a given time period (for example, one hour). This is the only field in this screen that can be changed by the user.

PN: 1725-36028-001_T.doc

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Contents Administration Guide SpectraLink 8000 Telephony GatewayUtilizing SpectraLink Radio Protocol SRP Contact Information Trademark InformationPatent Information Copyright NoticeSpectraLink 8000 SVP Server Administration Guide for SRP About This GuidePolycom Model Numbers Referenced DocumentsBest Practices Guide for Deploying SpectraLink 8020/8030 Wireless Customer SupportIcons and Conventions Deploying Enterprise-Grade Wi-Fi TelephonySite Preparation ContentsTelephone Interface Configuration Installation and Configuration Steps8 Connecting to the SpectraLink 8000 Telephony 5 Pre-Installation Verification6 Install SpectraLink 8000 Telephony Gateway 7 SpectraLink 8000 Telephony Gateway AdministrationFeatures Programming Menu Network ConfigurationSet or Change Password Telephone Line ConfigurationWireless Device Planning Worksheet Troubleshooting via the System Status MenuSafety Notices IndexSystem Architecture SpectraLink OverviewSystem Timing SpectraLink Voice Priority SVP and Quality of ServiceSpectraLink 8000 Telephony Gateway SpectraLink Wireless TelephonesSystem Speed System ComponentsAccess points Ethernet switchRouter SpectraLink 8000 SVP Server Administrative computerEthernet switch System DiagramThe Front Panel of the SpectraLink 8000 Telephony Gateway 4 Timing Master Conditional Installation and Configuration StepsPage Required Materials Site PreparationGrounding materials per section below Grounding Instructions LAN Requirements Network infrastructureIP addressing Location of SpectraLink 8000 Telephony Gateway and SVP Server Telephone Interface Configuration Modem administrationPrepare Demarcation Demarc Blocks PN 1725-36028-001T.doc Install Telephone Demarc Blocks Assign and Program Telephone PortsConnect Telephone Lines to Demarc Blocks Two-wire analog or digital demarc block 25 PAIR MALE CONNECTOR CABLE TO GATEWAY CONNECTOR ATelephone Ports Four-wire digital demarc block Connector A Telephone PortsTX denotes data transmitted from the telephone system to the Gateway Ports Four-wire digital demarc block Connector B25 PAIR MALE CONNECTOR CABLE TO GATEWAY CONNECTOR B TelephonePre-Installation Verification Verify Pre-Installation RequirementsCheck Components Page To Mount Install SpectraLink 8000 Telephony GatewayMount to Rack or Wall Connector A is…Grounding instructions SafetyMount the SpectraLink 8000 Telephony Gateway to rack Mount the SpectraLink 8000 Telephony Gateway to wallAll system units must be grounded to a protective earth by means of the grounding stud located on the rear panel. Refer to the illustration below for recommended continuity connection Installing Multiple SpectraLink 8000 Telephony Gateways Install bonding strapsMount Gateway Install IPC cables Connect SpectraLink 8000 Telephony Gateway to LAN Connect powerConnect five or more SpectraLink 8000 Telephony Gateways Connect SpectraLink 8000 Telephony Gateway to Demarc BlocksStatus 1 should be blinking on each SpectraLink 8000 Telephony Gateway Page SpectraLink 8000 Telephony Gateway Administration Overview PN 1725-36028-001T.doc SpectraLink 8000 Telephony Gateway Configuration Sequence 11. Perform AP coverage test per Certifying the Wireless Telephones Send AllNavigating through the Administration Console Screens To Perform this FunctionPress Page Connect via the Serial Port Connecting to the SpectraLink 8000 Telephony GatewaySelect a SpectraLink 8000 Telephony Gateway to Administer If using a serial connection, only the SpectraLink 8000 Telephony Gateway that is connected via the serial cable is shown 5. Unplug the serial cable Connecting via External Modem Connecting via TelnetConfigure modem internal settings US Robotics Sportster Connect the modem Connecting via Internal ModemPage Main Menu Menu OptionFunction Page Network Configuration Subnet Mask The network administrator must define the subnet mask correct setting from the DHCP server. The DHCP setting is only valid when the IP address is also acquired using DHCP Press Esc to return to the SpectraLink 8000 System menu Set or Change Password Page SpectraLink 8000 Telephony Gateway Configuration OAI hostname Valid entries Valid source location entries are Press Esc to return to the NetLink Wireless Telephone System menu Reset the SpectraLink 8000 Telephony Gateway Page Adding or Changing a Handset Telephone Line Configuration3. Write the MAC address on the Wireless Planning Device Worksheet 4. Press Y to accept changes Deleting a Handset2. Use the arrow keys to highlight the line to be deleted 3. Press D to delete the handset informationPage Features Programming Menu Page Feature Programming no Softkeys Programming Digital PBX Features Programming Analog PBX FeaturesInterface Guide for your system 3. Type F to assign the FLASH function Programming the ADMIN Feature Menu Programming no softkeys To change the menu settings 4. Repeat for each menu as needed Page Softkey and Shortcut Key Programming Sample screen Scroll to remaining options Speakerphone softkey programming SpectraLink 8020/8030 only Softkey Label Software Updates Software MaintenanceUsing FTP FTP procedureUpdating Larger Systems To transfer the software using FTP Normal download messages Updating Wireless Telephone SoftwareDownload failure or recovery messages Backup and Restore SpectraLink 8000 Telephony Gateway Configurationget config.bin gateway1.bin Troubleshooting via the System Status Menu Error Status Displays alarm and error message information Access Point Status Error Status Unless noted otherwise, times are displayed using the formatD is day, HH is hours, MM is minutes, and SS is seconds Error Description AlarmReset = reset SpectraLink 8000 Telephony Gateway Error Description 1 SpectraLink Radio Protocol See Network Status section Network Status RX Broadcast The number of broadcast packets and bytes received Telephone Line Status Wireless Telephone Status WT MAC The MAC address of the handset Software Version Switch Port ID IP Address Wireless Device Planning WorksheetHost Switch Type Wireless Telephones per APPN 1725-36028-001T.doc Safety Notices Page Index
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