Polycom 1725-36028-001 manual Troubleshooting via the System Status Menu, Safety Notices, Index

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Troubleshooting via the System Status Menu

SpectraLink 8000 Telephony Gateway Administration Guide

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PN: 1725-36028-001_T.doc

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Contents Utilizing SpectraLink Radio Protocol SRP Administration GuideSpectraLink 8000 Telephony Gateway Trademark Information Patent InformationCopyright Notice Contact InformationAbout This Guide Polycom Model NumbersReferenced Documents SpectraLink 8000 SVP Server Administration Guide for SRPCustomer Support Icons and ConventionsDeploying Enterprise-Grade Wi-Fi Telephony Best Practices Guide for Deploying SpectraLink 8020/8030 WirelessContents Telephone Interface ConfigurationInstallation and Configuration Steps Site Preparation5 Pre-Installation Verification 6 Install SpectraLink 8000 Telephony Gateway7 SpectraLink 8000 Telephony Gateway Administration 8 Connecting to the SpectraLink 8000 TelephonyNetwork Configuration Set or Change PasswordTelephone Line Configuration Features Programming MenuTroubleshooting via the System Status Menu Safety NoticesIndex Wireless Device Planning WorksheetSpectraLink Overview System ArchitectureSpectraLink Voice Priority SVP and Quality of Service System TimingSpectraLink Wireless Telephones System SpeedSystem Components SpectraLink 8000 Telephony GatewayRouter Access pointsEthernet switch Administrative computer SpectraLink 8000 SVP ServerSystem Diagram Ethernet switchThe Front Panel of the SpectraLink 8000 Telephony Gateway 4 Timing Master Installation and Configuration Steps ConditionalPage Site Preparation Required MaterialsGrounding materials per section below Grounding Instructions IP addressing LAN RequirementsNetwork infrastructure Location of SpectraLink 8000 Telephony Gateway and SVP Server Prepare Demarcation Demarc Blocks Telephone Interface ConfigurationModem administration SpectraLink 8000 Telephony Gateway Administration Guide Connect Telephone Lines to Demarc Blocks Install Telephone Demarc BlocksAssign and Program Telephone Ports Telephone Ports Two-wire analog or digital demarc block25 PAIR MALE CONNECTOR CABLE TO GATEWAY CONNECTOR A TX denotes data transmitted from the telephone system to the Gateway Four-wire digital demarc block Connector ATelephone Ports Four-wire digital demarc block Connector B 25 PAIR MALE CONNECTOR CABLE TO GATEWAY CONNECTOR BTelephone PortsCheck Components Pre-Installation VerificationVerify Pre-Installation Requirements Page Install SpectraLink 8000 Telephony Gateway Mount to Rack or WallConnector A is… To MountSafety Mount the SpectraLink 8000 Telephony Gateway to rackMount the SpectraLink 8000 Telephony Gateway to wall Grounding instructionsAll system units must be grounded to a protective earth by means of the grounding stud located on the rear panel. Refer to the illustration below for recommended continuity connection Mount Gateway Installing Multiple SpectraLink 8000 Telephony GatewaysInstall bonding straps Install IPC cables Connect power Connect five or more SpectraLink 8000 Telephony GatewaysConnect SpectraLink 8000 Telephony Gateway to Demarc Blocks Connect SpectraLink 8000 Telephony Gateway to LANStatus 1 should be blinking on each SpectraLink 8000 Telephony Gateway Page SpectraLink 8000 Telephony Gateway Administration Overview SpectraLink 8000 Telephony Gateway Administration Guide SpectraLink 8000 Telephony Gateway Configuration Sequence Send All 11. Perform AP coverage test per Certifying the Wireless TelephonesPress Navigating through the Administration Console ScreensTo Perform this Function Page Connecting to the SpectraLink 8000 Telephony Gateway Connect via the Serial PortSelect a SpectraLink 8000 Telephony Gateway to Administer If using a serial connection, only the SpectraLink 8000 Telephony Gateway that is connected via the serial cable is shown 5. Unplug the serial cable Connecting via Telnet Connecting via External ModemConfigure modem internal settings US Robotics Sportster Connecting via Internal Modem Connect the modemPage Function Main MenuMenu Option Page Network Configuration Subnet Mask The network administrator must define the subnet mask correct setting from the DHCP server. The DHCP setting is only valid when the IP address is also acquired using DHCP Press Esc to return to the SpectraLink 8000 System menu Set or Change Password Page SpectraLink 8000 Telephony Gateway Configuration OAI hostname Valid entries Valid source location entries are Press Esc to return to the NetLink Wireless Telephone System menu Reset the SpectraLink 8000 Telephony Gateway Page Telephone Line Configuration Adding or Changing a Handset3. Write the MAC address on the Wireless Planning Device Worksheet Deleting a Handset 2. Use the arrow keys to highlight the line to be deleted3. Press D to delete the handset information 4. Press Y to accept changesPage Features Programming Menu Page Feature Programming no Softkeys Interface Guide for your system Programming Digital PBX FeaturesProgramming Analog PBX Features 3. Type F to assign the FLASH function Programming the ADMIN Feature Menu Programming no softkeys To change the menu settings 4. Repeat for each menu as needed Page Softkey and Shortcut Key Programming Sample screen Scroll to remaining options Speakerphone softkey programming SpectraLink 8020/8030 only Softkey Label Software Maintenance Software UpdatesUpdating Larger Systems Using FTPFTP procedure To transfer the software using FTP Updating Wireless Telephone Software Normal download messagesBackup and Restore SpectraLink 8000 Telephony Gateway Configuration Download failure or recovery messagesget config.bin gateway1.bin Troubleshooting via the System Status Menu Error Status Displays alarm and error message information Access Point Status D is day, HH is hours, MM is minutes, and SS is seconds Error StatusUnless noted otherwise, times are displayed using the format Alarm Error DescriptionReset = reset SpectraLink 8000 Telephony Gateway Alarm 1 SpectraLink Radio Protocol See Network Status section Network Status RX Broadcast The number of broadcast packets and bytes received Telephone Line Status Wireless Telephone Status WT MAC The MAC address of the handset Software Version Wireless Device Planning Worksheet Host Switch TypeWireless Telephones per AP Switch Port ID IP AddressSpectraLink 8000 Telephony Gateway Administration Guide Safety Notices Page Index
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