Polycom 1725-36028-001 manual Access Point Status

Page 93

Access Point Status

Troubleshooting via the System Status Menu

Access Point Status

During a call, handsets send information about their APs to the SpectraLink 8000 Telephony Gateway. The SpectraLink 8000 Telephony Gateway maintains information on the last 16 APs on which it has received reports and displays this information on the Access Point Status screen. Your wireless LAN vendor, and/or Polycom Customer Support will use the data on this screen to troubleshoot AP problems.

From the System Status Menu, select Access Point Status. The screen displays a maximum of 16 APs, one per row. If the list is full and a different AP is used by a handset, the AP that has not been heard from for the longest time is replaced. A sample screen is displayed here.

Access Point MAC: The MAC address of the AP.

NumWTs: The number of handsets currently in communication with this AP.

MaxWTs: The maximum number of handsets that have simultaneously used the AP since last reset.

NotBest: The number of times a handset indicates that it is not using the best AP.

Last Heard: The time a report from a handset was received that included information about the AP. A significant difference between

PN: 1725-36028-001_T.doc

93

Image 93

Contents Administration Guide SpectraLink 8000 Telephony GatewayUtilizing SpectraLink Radio Protocol SRP Patent Information Trademark InformationCopyright Notice Contact InformationPolycom Model Numbers About This GuideReferenced Documents SpectraLink 8000 SVP Server Administration Guide for SRPIcons and Conventions Customer SupportDeploying Enterprise-Grade Wi-Fi Telephony Best Practices Guide for Deploying SpectraLink 8020/8030 WirelessTelephone Interface Configuration ContentsInstallation and Configuration Steps Site Preparation6 Install SpectraLink 8000 Telephony Gateway 5 Pre-Installation Verification7 SpectraLink 8000 Telephony Gateway Administration 8 Connecting to the SpectraLink 8000 TelephonySet or Change Password Network ConfigurationTelephone Line Configuration Features Programming MenuSafety Notices Troubleshooting via the System Status MenuIndex Wireless Device Planning WorksheetSystem Architecture SpectraLink OverviewSystem Timing SpectraLink Voice Priority SVP and Quality of ServiceSystem Speed SpectraLink Wireless TelephonesSystem Components SpectraLink 8000 Telephony GatewayAccess points Ethernet switchRouter SpectraLink 8000 SVP Server Administrative computerEthernet switch System DiagramThe Front Panel of the SpectraLink 8000 Telephony Gateway 4 Timing Master Conditional Installation and Configuration StepsPage Required Materials Site PreparationGrounding materials per section below Grounding Instructions LAN Requirements Network infrastructureIP addressing Location of SpectraLink 8000 Telephony Gateway and SVP Server Telephone Interface Configuration Modem administrationPrepare Demarcation Demarc Blocks PN 1725-36028-001T.doc Install Telephone Demarc Blocks Assign and Program Telephone PortsConnect Telephone Lines to Demarc Blocks Two-wire analog or digital demarc block 25 PAIR MALE CONNECTOR CABLE TO GATEWAY CONNECTOR ATelephone Ports Four-wire digital demarc block Connector A Telephone PortsTX denotes data transmitted from the telephone system to the Gateway 25 PAIR MALE CONNECTOR CABLE TO GATEWAY CONNECTOR B Four-wire digital demarc block Connector BTelephone PortsPre-Installation Verification Verify Pre-Installation RequirementsCheck Components Page Mount to Rack or Wall Install SpectraLink 8000 Telephony GatewayConnector A is… To MountMount the SpectraLink 8000 Telephony Gateway to rack SafetyMount the SpectraLink 8000 Telephony Gateway to wall Grounding instructionsAll system units must be grounded to a protective earth by means of the grounding stud located on the rear panel. Refer to the illustration below for recommended continuity connection Installing Multiple SpectraLink 8000 Telephony Gateways Install bonding strapsMount Gateway Install IPC cables Connect five or more SpectraLink 8000 Telephony Gateways Connect powerConnect SpectraLink 8000 Telephony Gateway to Demarc Blocks Connect SpectraLink 8000 Telephony Gateway to LANStatus 1 should be blinking on each SpectraLink 8000 Telephony Gateway Page SpectraLink 8000 Telephony Gateway Administration Overview PN 1725-36028-001T.doc SpectraLink 8000 Telephony Gateway Configuration Sequence 11. Perform AP coverage test per Certifying the Wireless Telephones Send AllNavigating through the Administration Console Screens To Perform this FunctionPress Page Connect via the Serial Port Connecting to the SpectraLink 8000 Telephony GatewaySelect a SpectraLink 8000 Telephony Gateway to Administer If using a serial connection, only the SpectraLink 8000 Telephony Gateway that is connected via the serial cable is shown 5. Unplug the serial cable Connecting via External Modem Connecting via TelnetConfigure modem internal settings US Robotics Sportster Connect the modem Connecting via Internal ModemPage Main Menu Menu OptionFunction Page Network Configuration Subnet Mask The network administrator must define the subnet mask correct setting from the DHCP server. The DHCP setting is only valid when the IP address is also acquired using DHCP Press Esc to return to the SpectraLink 8000 System menu Set or Change Password Page SpectraLink 8000 Telephony Gateway Configuration OAI hostname Valid entries Valid source location entries are Press Esc to return to the NetLink Wireless Telephone System menu Reset the SpectraLink 8000 Telephony Gateway Page Adding or Changing a Handset Telephone Line Configuration3. Write the MAC address on the Wireless Planning Device Worksheet 2. Use the arrow keys to highlight the line to be deleted Deleting a Handset3. Press D to delete the handset information 4. Press Y to accept changesPage Features Programming Menu Page Feature Programming no Softkeys Programming Digital PBX Features Programming Analog PBX FeaturesInterface Guide for your system 3. Type F to assign the FLASH function Programming the ADMIN Feature Menu Programming no softkeys To change the menu settings 4. Repeat for each menu as needed Page Softkey and Shortcut Key Programming Sample screen Scroll to remaining options Speakerphone softkey programming SpectraLink 8020/8030 only Softkey Label Software Updates Software MaintenanceUsing FTP FTP procedureUpdating Larger Systems To transfer the software using FTP Normal download messages Updating Wireless Telephone SoftwareDownload failure or recovery messages Backup and Restore SpectraLink 8000 Telephony Gateway Configurationget config.bin gateway1.bin Troubleshooting via the System Status Menu Error Status Displays alarm and error message information Access Point Status Error Status Unless noted otherwise, times are displayed using the formatD is day, HH is hours, MM is minutes, and SS is seconds Error Description AlarmReset = reset SpectraLink 8000 Telephony Gateway Error Description 1 SpectraLink Radio Protocol See Network Status section Network Status RX Broadcast The number of broadcast packets and bytes received Telephone Line Status Wireless Telephone Status WT MAC The MAC address of the handset Software Version Host Switch Type Wireless Device Planning WorksheetWireless Telephones per AP Switch Port ID IP AddressPN 1725-36028-001T.doc Safety Notices Page Index