Polycom 1725-36028-001 Error Status, Unless noted otherwise, times are displayed using the format

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Unless noted otherwise, times are displayed using the format:

SpectraLink 8000 Telephony Gateway Administration Guide

Last Heard and System Uptime indicates that the AP has not been used recently which might indicate that there has been a break in communications.

System Uptime: Is the time elapsed since the SpectraLink 8000 Telephony Gateway was last reset or power cycled. This indicator allows you to check AP activity against SpectraLink 8000 Telephony Gateway functionality.

If the SpectraLink 8000 Telephony Gateway should be hearing from an AP due to an active handset that should be using it, but isn’t, there will be a significant variation in the APs Last Heard time and the System Uptime.

Clear: Clearing the statistics sets Num WTS, Max WTS, and Not Best to zero. It does not remove any APs from the displayed array. The Clear function allows you start over and view AP activity from that point in time.

Unless noted otherwise, times are displayed using the format:

D - HH : MM : SS

D is day, HH is hours, MM is minutes, and SS is seconds.

Error Status

The Error Status screen displays any alarms that indicate some system malfunction. Some of these alarms are easily remedied and others require a call to Polycom’s Customer Support Department.

From the System Status Menu, select Error Status. The screen displays active alarms on the SpectraLink 8000 Telephony Gateway. The following sample screen displays two Line Sync alarms.

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Contents SpectraLink 8000 Telephony Gateway Administration GuideUtilizing SpectraLink Radio Protocol SRP Copyright Notice Trademark InformationPatent Information Contact InformationReferenced Documents About This GuidePolycom Model Numbers SpectraLink 8000 SVP Server Administration Guide for SRPDeploying Enterprise-Grade Wi-Fi Telephony Customer SupportIcons and Conventions Best Practices Guide for Deploying SpectraLink 8020/8030 WirelessInstallation and Configuration Steps ContentsTelephone Interface Configuration Site Preparation7 SpectraLink 8000 Telephony Gateway Administration 5 Pre-Installation Verification6 Install SpectraLink 8000 Telephony Gateway 8 Connecting to the SpectraLink 8000 TelephonyTelephone Line Configuration Network ConfigurationSet or Change Password Features Programming MenuIndex Troubleshooting via the System Status MenuSafety Notices Wireless Device Planning WorksheetSpectraLink Overview System ArchitectureSpectraLink Voice Priority SVP and Quality of Service System TimingSystem Components SpectraLink Wireless TelephonesSystem Speed SpectraLink 8000 Telephony GatewayEthernet switch Access pointsRouter Administrative computer SpectraLink 8000 SVP ServerSystem Diagram Ethernet switchThe Front Panel of the SpectraLink 8000 Telephony Gateway 4 Timing Master Installation and Configuration Steps ConditionalPage Site Preparation Required MaterialsGrounding materials per section below Grounding Instructions Network infrastructure LAN RequirementsIP addressing Location of SpectraLink 8000 Telephony Gateway and SVP Server Modem administration Telephone Interface ConfigurationPrepare Demarcation Demarc Blocks SpectraLink 8000 Telephony Gateway Administration Guide Assign and Program Telephone Ports Install Telephone Demarc BlocksConnect Telephone Lines to Demarc Blocks 25 PAIR MALE CONNECTOR CABLE TO GATEWAY CONNECTOR A Two-wire analog or digital demarc blockTelephone Ports Telephone Ports Four-wire digital demarc block Connector ATX denotes data transmitted from the telephone system to the Gateway Telephone Four-wire digital demarc block Connector B25 PAIR MALE CONNECTOR CABLE TO GATEWAY CONNECTOR B PortsVerify Pre-Installation Requirements Pre-Installation VerificationCheck Components Page Connector A is… Install SpectraLink 8000 Telephony GatewayMount to Rack or Wall To MountMount the SpectraLink 8000 Telephony Gateway to wall SafetyMount the SpectraLink 8000 Telephony Gateway to rack Grounding instructionsAll system units must be grounded to a protective earth by means of the grounding stud located on the rear panel. Refer to the illustration below for recommended continuity connection Install bonding straps Installing Multiple SpectraLink 8000 Telephony GatewaysMount Gateway Install IPC cables Connect SpectraLink 8000 Telephony Gateway to Demarc Blocks Connect powerConnect five or more SpectraLink 8000 Telephony Gateways Connect SpectraLink 8000 Telephony Gateway to LANStatus 1 should be blinking on each SpectraLink 8000 Telephony Gateway Page SpectraLink 8000 Telephony Gateway Administration Overview SpectraLink 8000 Telephony Gateway Administration Guide SpectraLink 8000 Telephony Gateway Configuration Sequence Send All 11. Perform AP coverage test per Certifying the Wireless TelephonesTo Perform this Function Navigating through the Administration Console ScreensPress Page Connecting to the SpectraLink 8000 Telephony Gateway Connect via the Serial PortSelect a SpectraLink 8000 Telephony Gateway to Administer If using a serial connection, only the SpectraLink 8000 Telephony Gateway that is connected via the serial cable is shown 5. Unplug the serial cable Connecting via Telnet Connecting via External ModemConfigure modem internal settings US Robotics Sportster Connecting via Internal Modem Connect the modemPage Menu Option Main MenuFunction Page Network Configuration Subnet Mask The network administrator must define the subnet mask correct setting from the DHCP server. The DHCP setting is only valid when the IP address is also acquired using DHCP Press Esc to return to the SpectraLink 8000 System menu Set or Change Password Page SpectraLink 8000 Telephony Gateway Configuration OAI hostname Valid entries Valid source location entries are Press Esc to return to the NetLink Wireless Telephone System menu Reset the SpectraLink 8000 Telephony Gateway Page Telephone Line Configuration Adding or Changing a Handset3. Write the MAC address on the Wireless Planning Device Worksheet 3. Press D to delete the handset information Deleting a Handset2. Use the arrow keys to highlight the line to be deleted 4. Press Y to accept changesPage Features Programming Menu Page Feature Programming no Softkeys Programming Analog PBX Features Programming Digital PBX FeaturesInterface Guide for your system 3. Type F to assign the FLASH function Programming the ADMIN Feature Menu Programming no softkeys To change the menu settings 4. Repeat for each menu as needed Page Softkey and Shortcut Key Programming Sample screen Scroll to remaining options Speakerphone softkey programming SpectraLink 8020/8030 only Softkey Label Software Maintenance Software UpdatesFTP procedure Using FTPUpdating Larger Systems To transfer the software using FTP Updating Wireless Telephone Software Normal download messagesBackup and Restore SpectraLink 8000 Telephony Gateway Configuration Download failure or recovery messagesget config.bin gateway1.bin Troubleshooting via the System Status Menu Error Status Displays alarm and error message information Access Point Status Unless noted otherwise, times are displayed using the format Error StatusD is day, HH is hours, MM is minutes, and SS is seconds Alarm Error DescriptionReset = reset SpectraLink 8000 Telephony Gateway Alarm 1 SpectraLink Radio Protocol See Network Status section Network Status RX Broadcast The number of broadcast packets and bytes received Telephone Line Status Wireless Telephone Status WT MAC The MAC address of the handset Software Version Wireless Telephones per AP Wireless Device Planning WorksheetHost Switch Type Switch Port ID IP AddressSpectraLink 8000 Telephony Gateway Administration Guide Safety Notices Page Index