Polycom 1725-36028-001 manual Backup and Restore SpectraLink 8000 Telephony Gateway Configuration

Page 89
Download failure or recovery messages

Software Maintenance

Message

Server Busy

TFTP ERROR(x):yy

Erase Failed

Waiting

(Internal

Errors)

Download failure or recovery messages

The following display messages indicate a failure or recovery situation during the download process.

Description

Handset is attempting to download from a Download Master that is busy downloading other phones and refusing additional downloads. The handset will automatically retry the download every few seconds.

A failure has occurred during the TFTP download of one of the files. (x) = The file number which was being downloaded; yy is an error code describing the particular failure. Possible error codes are:

01 = TFTP server did not find the requested file.

02 = Access violation (reported from TFTP server).

07 = TFTP server reported "No such user" error. Check the TFTP server configuration.

81 = File put into memory did not CRC. The handset will attempt to download the file again.

FF= Timeout error. TFTP server did not respond within a specified period of time. Download process failed to erase the memory in the handset. This operation will retry.

Handset has attempted some operation several times and failed, and is now waiting for a period of time before attempting that operation again.

OE = Error while writing the Flash (return handset to factory) OF = No functional code (return handset to factory)

Backup and Restore SpectraLink 8000 Telephony Gateway Configuration

Proper software maintenance activities include backing up the system to safeguard the configuration of the SpectraLink 8000 Telephony Gateway. FTP is used to copy the Gateway configuration (filename config.bin) from the SpectraLink 8000 Telephony Gateway for backup purposes. The files can then be restored to the system as needed, also using FTP.

The following is an example of software transfer using FTP.

FTP commands may vary depending on your FTP program.

To copy the configuration from/to the SpectraLink 8000 Telephony

Gateway:

1.Connect to the SpectraLink 8000 Telephony Gateway.

2.Log in using the administrator login and password. A login confirm message will display, followed by the FTP> prompt.

PN: 1725-36028-001_T.doc

89

Image 89
Contents Utilizing SpectraLink Radio Protocol SRP Administration GuideSpectraLink 8000 Telephony Gateway Patent Information Trademark InformationCopyright Notice Contact InformationPolycom Model Numbers About This GuideReferenced Documents SpectraLink 8000 SVP Server Administration Guide for SRPIcons and Conventions Customer SupportDeploying Enterprise-Grade Wi-Fi Telephony Best Practices Guide for Deploying SpectraLink 8020/8030 WirelessTelephone Interface Configuration ContentsInstallation and Configuration Steps Site Preparation6 Install SpectraLink 8000 Telephony Gateway 5 Pre-Installation Verification7 SpectraLink 8000 Telephony Gateway Administration 8 Connecting to the SpectraLink 8000 TelephonySet or Change Password Network ConfigurationTelephone Line Configuration Features Programming MenuSafety Notices Troubleshooting via the System Status MenuIndex Wireless Device Planning WorksheetSystem Architecture SpectraLink OverviewSystem Timing SpectraLink Voice Priority SVP and Quality of ServiceSystem Speed SpectraLink Wireless TelephonesSystem Components SpectraLink 8000 Telephony GatewayRouter Access pointsEthernet switch SpectraLink 8000 SVP Server Administrative computerEthernet switch System DiagramThe Front Panel of the SpectraLink 8000 Telephony Gateway 4 Timing Master Conditional Installation and Configuration StepsPage Required Materials Site PreparationGrounding materials per section below Grounding Instructions IP addressing LAN RequirementsNetwork infrastructure Location of SpectraLink 8000 Telephony Gateway and SVP Server Prepare Demarcation Demarc Blocks Telephone Interface ConfigurationModem administration PN 1725-36028-001T.doc Connect Telephone Lines to Demarc Blocks Install Telephone Demarc BlocksAssign and Program Telephone Ports Telephone Ports Two-wire analog or digital demarc block25 PAIR MALE CONNECTOR CABLE TO GATEWAY CONNECTOR A TX denotes data transmitted from the telephone system to the Gateway Four-wire digital demarc block Connector ATelephone Ports 25 PAIR MALE CONNECTOR CABLE TO GATEWAY CONNECTOR B Four-wire digital demarc block Connector BTelephone PortsCheck Components Pre-Installation VerificationVerify Pre-Installation Requirements Page Mount to Rack or Wall Install SpectraLink 8000 Telephony GatewayConnector A is… To MountMount the SpectraLink 8000 Telephony Gateway to rack SafetyMount the SpectraLink 8000 Telephony Gateway to wall Grounding instructionsAll system units must be grounded to a protective earth by means of the grounding stud located on the rear panel. Refer to the illustration below for recommended continuity connection Mount Gateway Installing Multiple SpectraLink 8000 Telephony GatewaysInstall bonding straps Install IPC cables Connect five or more SpectraLink 8000 Telephony Gateways Connect powerConnect SpectraLink 8000 Telephony Gateway to Demarc Blocks Connect SpectraLink 8000 Telephony Gateway to LANStatus 1 should be blinking on each SpectraLink 8000 Telephony Gateway Page SpectraLink 8000 Telephony Gateway Administration Overview PN 1725-36028-001T.doc SpectraLink 8000 Telephony Gateway Configuration Sequence 11. Perform AP coverage test per Certifying the Wireless Telephones Send AllPress Navigating through the Administration Console ScreensTo Perform this Function Page Connect via the Serial Port Connecting to the SpectraLink 8000 Telephony GatewaySelect a SpectraLink 8000 Telephony Gateway to Administer If using a serial connection, only the SpectraLink 8000 Telephony Gateway that is connected via the serial cable is shown 5. Unplug the serial cable Connecting via External Modem Connecting via TelnetConfigure modem internal settings US Robotics Sportster Connect the modem Connecting via Internal ModemPage Function Main MenuMenu Option Page Network Configuration Subnet Mask The network administrator must define the subnet mask correct setting from the DHCP server. The DHCP setting is only valid when the IP address is also acquired using DHCP Press Esc to return to the SpectraLink 8000 System menu Set or Change Password Page SpectraLink 8000 Telephony Gateway Configuration OAI hostname Valid entries Valid source location entries are Press Esc to return to the NetLink Wireless Telephone System menu Reset the SpectraLink 8000 Telephony Gateway Page Adding or Changing a Handset Telephone Line Configuration3. Write the MAC address on the Wireless Planning Device Worksheet 2. Use the arrow keys to highlight the line to be deleted Deleting a Handset3. Press D to delete the handset information 4. Press Y to accept changesPage Features Programming Menu Page Feature Programming no Softkeys Interface Guide for your system Programming Digital PBX FeaturesProgramming Analog PBX Features 3. Type F to assign the FLASH function Programming the ADMIN Feature Menu Programming no softkeys To change the menu settings 4. Repeat for each menu as needed Page Softkey and Shortcut Key Programming Sample screen Scroll to remaining options Speakerphone softkey programming SpectraLink 8020/8030 only Softkey Label Software Updates Software MaintenanceUpdating Larger Systems Using FTPFTP procedure To transfer the software using FTP Normal download messages Updating Wireless Telephone SoftwareDownload failure or recovery messages Backup and Restore SpectraLink 8000 Telephony Gateway Configurationget config.bin gateway1.bin Troubleshooting via the System Status Menu Error Status Displays alarm and error message information Access Point Status D is day, HH is hours, MM is minutes, and SS is seconds Error StatusUnless noted otherwise, times are displayed using the format Error Description AlarmReset = reset SpectraLink 8000 Telephony Gateway Error Description 1 SpectraLink Radio Protocol See Network Status section Network Status RX Broadcast The number of broadcast packets and bytes received Telephone Line Status Wireless Telephone Status WT MAC The MAC address of the handset Software Version Host Switch Type Wireless Device Planning WorksheetWireless Telephones per AP Switch Port ID IP AddressPN 1725-36028-001T.doc Safety Notices Page Index