Polycom 1725-36028-001 manual Software Maintenance, Software Updates

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Software Maintenance

The SpectraLink 8000 Telephony Gateways and the wireless telephones use proprietary software programs written and maintained by Polycom Corporation. The software versions that are running on the system components can be displayed via the System Status screen.

Downloads for the SpectraLink 8000 Telephony Gateway are available from http://www.polycom.com/usa/en/support/voice/wi- fi/spectralink_8000_telephony.html.

Software Updates

After software updates are obtained from Polycom, they must be transferred to the appropriate location in the LAN to update the component code. Three methods of transfer are used: automatic; FTP (File Transfer Protocol); or TFTP (Trivial File Transfer Protocol).

The following table shows which method is used by which SpectraLink 8000 System component:

	Device/update method	File name
	SpectraLink 150 Telephony Gateway	fnctla.bin,
	FTP file name to SpectraLink 8000 Telephony Gateway	auxlry.bin
	OAI Telephony Gateway	mog600.bin
	Automatic from SpectraLink 8000 Telephony Gateway *
	* as set in the TFTP Code Update screen for OAI
	See SpectraLink Wireless Telephone: OAI Gateway Installation
	SpectraLink Wireless Telephones	pdt02c.bin,
	Automatic from SpectraLink 8000 Telephony Gateway or TFTP Server **	pft02c.bin,
	** as set in the Gateway Configuration screen, WT TFTP Download Master, IP	phintl.bin
		pdt06c.bin
	address.	pdt06c.bin
	address.

	SpectraLink e340/ h340/ i640 Wireless Telephones (w/softkeys)	pd11spc.bin
	Automatic from SpectraLink 8000 Telephony Gateway or TFTP Server***	phintl24.bin
	*** as set in the Gateway Configuration screen, WT TFTP Download Master, IP	pd11gl3.bin
		pd11spc3.bin
	address.	pd11spc3.bin
	address.

PN: 1725-36028-001_T.doc

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Contents SpectraLink 8000 Telephony Gateway Administration GuideUtilizing SpectraLink Radio Protocol SRP Patent Information Trademark InformationCopyright Notice Contact InformationPolycom Model Numbers About This GuideReferenced Documents SpectraLink 8000 SVP Server Administration Guide for SRPIcons and Conventions Customer SupportDeploying Enterprise-Grade Wi-Fi Telephony Best Practices Guide for Deploying SpectraLink 8020/8030 WirelessTelephone Interface Configuration ContentsInstallation and Configuration Steps Site Preparation6 Install SpectraLink 8000 Telephony Gateway 5 Pre-Installation Verification7 SpectraLink 8000 Telephony Gateway Administration 8 Connecting to the SpectraLink 8000 TelephonySet or Change Password Network ConfigurationTelephone Line Configuration Features Programming MenuSafety Notices Troubleshooting via the System Status MenuIndex Wireless Device Planning WorksheetSystem Architecture SpectraLink OverviewSystem Timing SpectraLink Voice Priority SVP and Quality of ServiceSystem Speed SpectraLink Wireless TelephonesSystem Components SpectraLink 8000 Telephony GatewayEthernet switch Access pointsRouter SpectraLink 8000 SVP Server Administrative computerEthernet switch System DiagramThe Front Panel of the SpectraLink 8000 Telephony Gateway 4 Timing Master Conditional Installation and Configuration StepsPage Required Materials Site PreparationGrounding materials per section below Grounding Instructions Network infrastructure LAN RequirementsIP addressing Location of SpectraLink 8000 Telephony Gateway and SVP Server Modem administration Telephone Interface ConfigurationPrepare Demarcation Demarc Blocks PN 1725-36028-001T.doc Assign and Program Telephone Ports Install Telephone Demarc BlocksConnect Telephone Lines to Demarc Blocks 25 PAIR MALE CONNECTOR CABLE TO GATEWAY CONNECTOR A Two-wire analog or digital demarc blockTelephone Ports Telephone Ports Four-wire digital demarc block Connector ATX denotes data transmitted from the telephone system to the Gateway 25 PAIR MALE CONNECTOR CABLE TO GATEWAY CONNECTOR B Four-wire digital demarc block Connector BTelephone PortsVerify Pre-Installation Requirements Pre-Installation VerificationCheck Components Page Mount to Rack or Wall Install SpectraLink 8000 Telephony GatewayConnector A is… To MountMount the SpectraLink 8000 Telephony Gateway to rack SafetyMount the SpectraLink 8000 Telephony Gateway to wall Grounding instructionsAll system units must be grounded to a protective earth by means of the grounding stud located on the rear panel. Refer to the illustration below for recommended continuity connection Install bonding straps Installing Multiple SpectraLink 8000 Telephony GatewaysMount Gateway Install IPC cables Connect five or more SpectraLink 8000 Telephony Gateways Connect powerConnect SpectraLink 8000 Telephony Gateway to Demarc Blocks Connect SpectraLink 8000 Telephony Gateway to LANStatus 1 should be blinking on each SpectraLink 8000 Telephony Gateway Page SpectraLink 8000 Telephony Gateway Administration Overview PN 1725-36028-001T.doc SpectraLink 8000 Telephony Gateway Configuration Sequence 11. Perform AP coverage test per Certifying the Wireless Telephones Send AllTo Perform this Function Navigating through the Administration Console ScreensPress Page Connect via the Serial Port Connecting to the SpectraLink 8000 Telephony GatewaySelect a SpectraLink 8000 Telephony Gateway to Administer If using a serial connection, only the SpectraLink 8000 Telephony Gateway that is connected via the serial cable is shown 5. Unplug the serial cable Connecting via External Modem Connecting via TelnetConfigure modem internal settings US Robotics Sportster Connect the modem Connecting via Internal ModemPage Menu Option Main MenuFunction Page Network Configuration Subnet Mask The network administrator must define the subnet mask correct setting from the DHCP server. The DHCP setting is only valid when the IP address is also acquired using DHCP Press Esc to return to the SpectraLink 8000 System menu Set or Change Password Page SpectraLink 8000 Telephony Gateway Configuration OAI hostname Valid entries Valid source location entries are Press Esc to return to the NetLink Wireless Telephone System menu Reset the SpectraLink 8000 Telephony Gateway Page Adding or Changing a Handset Telephone Line Configuration3. Write the MAC address on the Wireless Planning Device Worksheet 2. Use the arrow keys to highlight the line to be deleted Deleting a Handset3. Press D to delete the handset information 4. Press Y to accept changesPage Features Programming Menu Page Feature Programming no Softkeys Programming Analog PBX Features Programming Digital PBX FeaturesInterface Guide for your system 3. Type F to assign the FLASH function Programming the ADMIN Feature Menu Programming no softkeys To change the menu settings 4. Repeat for each menu as needed Page Softkey and Shortcut Key Programming Sample screen Scroll to remaining options Speakerphone softkey programming SpectraLink 8020/8030 only Softkey Label Software Updates Software MaintenanceFTP procedure Using FTPUpdating Larger Systems To transfer the software using FTP Normal download messages Updating Wireless Telephone SoftwareDownload failure or recovery messages Backup and Restore SpectraLink 8000 Telephony Gateway Configurationget config.bin gateway1.bin Troubleshooting via the System Status Menu Error Status Displays alarm and error message information Access Point Status Unless noted otherwise, times are displayed using the format Error StatusD is day, HH is hours, MM is minutes, and SS is seconds Error Description AlarmReset = reset SpectraLink 8000 Telephony Gateway Error Description 1 SpectraLink Radio Protocol See Network Status section Network Status RX Broadcast The number of broadcast packets and bytes received Telephone Line Status Wireless Telephone Status WT MAC The MAC address of the handset Software Version Host Switch Type Wireless Device Planning WorksheetWireless Telephones per AP Switch Port ID IP AddressPN 1725-36028-001T.doc Safety Notices Page Index