Seagate DL585 manual Diagnostic tools

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4 Diagnostic tools

Table 7 Diagnostic tools

Tool

Description

How to run the tool

 

 

 

Array Diagnostics Utility (ADU)

ADU is designed to run on all ProLiant

For a list of HP servers that support ADU,

 

systems that support HP array controllers.

follow the support link on product

 

ADU collects information about the array

website at http://www.hp.com.

 

controllers in the system and generates a

For a complete list of ADU error

 

list of detected problems.

messages, see the HP Servers

 

 

Troubleshooting Guide.

Automatic Server Recovery-2 (ASR-2)

ASR-2 automatically restarts the server

 

after a catastrophic operating system

 

failure.

 

With ASR-2, you have two recovery

 

options:

 

• Available Recovery provides

 

software error recovery and

 

environmental recovery.

 

• Unattended Recovery logs the error

 

information to the IML, resets the

 

server, and tries to restart the

 

operating system.

Run RBSU and set ASR-2 to enable this tool.

Diagnostics

Diagnostics tests and verifies operation

 

of HP hardware. If Diagnostics finds a

 

hardware failure, it isolates the

 

replaceable part, if possible.

Access Diagnostics when POST detects a system configuration error. For a complete list of POST error messages, see the HP Servers Troubleshooting Guide. Diagnostics can be run from the SmartStart CD or downloaded by following the support link on the product website at http://www.hp.com.

Integrated Lights-Out (iLO)

iLO is a remote management port that

For more information on iLO, see the

 

can be accessed through a dedicated

Integrated Lights-Out user guide on the

 

Lights-Out port on the rear panel of the

Documentation CD.

 

server. Accessed through a standard

 

 

browser from anywhere, the iLO

 

 

capabilities will not require any unique

 

 

software applications to use.

 

 

 

 

Survey utility

The survey utility gathers critical

Install the survey utility from the

 

hardware and software information on

SmartStart CD, the Integration

 

servers running Microsoft® Windows®,

Maintenance Utility, or the Management

 

or Linux operating systems.

CD.

 

If a significant change occurs between

 

 

data-gathering intervals, the survey utility

 

 

marks the previous information and

 

 

overwrites the survey text files to reflect

 

 

the latest changes in the configuration.

 

 

 

 

Integrated Management Log (IML)

The IML is a log of system events such as

The IML requires HP operating system

 

system failures or nonfatal error

management drivers. See the

 

conditions. View events in the IML from

SmartStart CD for instructions on

 

within:

installing the appropriate drivers.

 

•

Insight Manager 7

 

 

•

Survey utility

 

• Operating system-specific IML utilities

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Contents HP ProLiant DL585 Server Page Contents NIC Bbwce Audience assumptions Where to go for additional helpAbout this guide Technician notesIntegrated Management Log Telephone numbersIllustrated parts catalog Customer self-repair programMechanical components spare parts list Mechanical components exploded view‡REQUIREMENT System components spare parts list System components exploded viewPPM Sdram ‡REQUIREMENT Preparation procedures Removal and replacement proceduresSafety considerations Electrostatic dischargePowering down the server Locating and removing the Torx T-15 tool Extending the server from the rackRemoval and replacement procedures Removing the access panel Installing the access panelRemoving the server from the rack Processor memory boards Processor memory board population guidelinesPPM Processor Removing a processorRemoval and replacement procedures Memory options Minimum memory requirementsRemoving a Dimm Drive replacement precautions Hard drive blanksHot-plug Scsi hard drives Hot-plug SAS or Sata hard drives SAS or Sata hard drive cage Power transfer board Removal and replacement procedures Power supply blank Hot-plug power supplies Hot-plug fans Universal media drivesRemoving a drive from bay Front bezel Power button/LED assembly Expansion boards Performance balancing PCI-X expansion boardsScsi cables Front fan cage Pass-through board QuickFind diagnostic display board and lightpipe Rear fan cage Bbwc assembly Scsi backplane System battery Locating the battery on the system boardRemove the existing battery System board Removal and replacement procedures AC filter cable assembly Cutting the cable tie-wrapsRemoval and replacement procedures Removal and replacement procedures Re-entering the server serial number Diagnostic tools Diagnostic toolsPost Connectors Server component identificationRear panel Scsi backplane board connectors Scsi backplaneDimm slots Processor and PPMLEDs Front panelQuickFind diagnostic display HP ProLiant DL585 Server User Guide onHot-plug Scsi hard drives Hot-plug Scsi hard drive LEDsHot-plug Scsi hard drive LED combinations Hot-plug SAS or Sata hard drives Hot-plug SAS or Sata hard drive LED combinationsHot-plug SAS or Sata hard drive LED combinations Hot-plug power supplies Hot-plug fansNIC Bbwce Internal diagnostic display System board switches System maintenance switch SW3System ID switch SW4 System ID switch SW4 System ID Switch SW4ILO/Redundant ROM override switch SW5 Non-maskable interrupt switch Rear unit identification LED switchTroubleshooting If the server does not start Diagnostic steps Is the system power LED off?Is the internal health LED green? Servers Troubleshooting Guide Is the monitor displaying information? Error message Problems after initial boot Provided in the Factory-Installed Troubleshooting a failed processor Two-processor memory board configurationFour-processor memory board configuration Other information resources Specifications Server specificationsIndex UID LED
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